Sales Support Professional NORTAM

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion.  Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. 

• Advanced knowledge of international and domestic transportation services, including ocean, air, and ground freight operations.
• Minimum 3 years of hands-on experience managing domestic ground transportation solutions, including FTL (Full Truckload), LTL (Less-than-Truckload), and intermodal services.

• Bachelor's degree in Logistics, International Business, Supply Chain Management, Business Administration, or a related field.
• Minimum 4 years of experience in the logistics industry, preferably within freight forwarding, international transportation, or supply chain.
• Proven experience in pricing, including quotation preparation, rate analysis, cost modeling, and supplier negotiation.

• Strong understanding of customer ground transportation contracts, tariffs, and service requirements.
• Solid understanding of the logistics market, including major trade lanes, carriers, transit times, and basic transportation regulations.
• Experience participating in RFQ/RFP processes, including pricing strategy development and proposal preparation.
• Knowledge of Incoterms, freight forwarding operations, and international shipping documentation.
• Experience working under Service Level Agreements (SLAs) and supporting high-volume sales organizations with timely responses and prioritization.

• Advanced English proficiency (required), with excellent verbal and written communication skills.
• Proven experience collaborating with Sales teams and stakeholders in the United States, demonstrating responsiveness, professionalism, and strong customer service orientation.
• Strong interpersonal and cross-cultural communication skills, with the ability to work effectively in a fast-paced, multinational environment.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.

• Advanced Microsoft Excel skills, including data analysis, pricing models, and reporting.
• Experience using CRM platforms (Salesforce or similar).
• Experience with freight forwarding, pricing, or transportation management systems (TMS).
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, and Word).

• Strong analytical and problem-solving skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Customer-oriented mindset with a proactive approach to supporting commercial initiatives.
• Ability to work under pressure and meet tight deadlines in a dynamic environment.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.