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Buenos Aires, AR

Global IT Management Manager

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

POSITION OVERVIEW

IT CL Business Partner is the representative of the IT CL function to the defined geography according to the team necessity. The role is to support the management of the operational and functional departments of CL in the assigned geography and region, ensuring the overall leadership for IT CL subject matters.

Belongs and reports to the IT CL Business Partnering organization.

Reports directly to the IT Regional CL Business Partner Head

KEY RESPONSIBILITIES

Strategy & IT CL Governance

Is a member of the assigned geography that owns and presents the IT CL status updates in the country meetings.

• Sits in the Subregion decision meetings as IT CL subject matter representative, ensuring that decisions are made in line with the overall IT CL Strategy.

• Ensures the local application of the group's IT policies.

• Contributes to the Go-to market strategy definition by CL Business line Heads

• Is consulted to IT CL product strategy definition.

• Participates in regular business reviews i.e MBR/QBR by Sub Region

2. Planning:

• Accompany the Business in IT CL subject matters.

• Participate of new project requests and IT CL investments in the country (DAF).

• Articulates and supports the direction of our innovations.

• Creates a culture of strategic planning.

• Monitors ongoing projects and CRs in terms of timelines, budgets and IT engagement.

3. Leadership:

• Demonstrates an overall IT CL leadership in the geography.

• Liaises between the Business Unit and the various IT departments, as necessary (Project Delivery, IT CL Solution Design, PMO, CoE, Shared Capabilities…).

• Supports business management in resolving IT CL escalations.

Works in close collaboration with the Regional Senior IT Business Partner.

4. Operational Management:

• Ensures that business IT CL needs get formalized, tracked, and resolved.

• Crafts effective communication strategies for both IT and business.

• Supervises the services provided by the group's IT departments to the geography.

This includes without being limiting:

The resolution of critical incidents if the situation does not improve in a timely manner. The quality of service of Shared Capabilities (availability of the Information System, resolution time, etc.).

• Manages customer Demand & perform Account Management for assigned Accounts.

• Improve CEVA internal and external Customer IT Experience by:

• Acting as Equal Partner with BD & Ops in management of the customer relationship.

• Develop key relationship with CL Business line heads.

• Develop Customer relationship.

• Proactively seeks to expand relationships with customers, identifies strategic Customer needs, and aligns major technology initiatives accordingly. Takes initiative to persuade Customer leaders to fund and implement technology enhancements that will deliver value to them.

5. IT Cost Control:

• Participate in IT cost control processes (approval of CAPEX and IAR).

• Participate in IT spendings in the country

REQUERIMENTS

Education & Certifications

University Degree in IT or Business, or equivalent experience University degree in the field of computer science and/or project management,

Technical Skills

Strong understanding of IT infrastructure, software development, and system integration
Proficiency in project management tools (Microsoft Project, Jira, Confluence, Trello)
Knowledge of various project methodologies (Waterfall, Agile, Hybrid approaches)
Experience with business intelligence and reporting tools
Understanding of cybersecurity principles and compliance requirements

Professional Experience

Minimum 3+ years of experience in IT for Contract Logistics.

▪ Leadership experience within a business line or IT role.

▪ Good working knowledge of IT processes and experience of full life cycle methodologies such as Prince II.

▪ Familiar with working in an IT support environment.

▪ Experience with warehouse management systems.

Specialist Knowledge & Skills

▪ Fluent in English

▪ Proven analytical skills and attention to detail.

▪ Excellent verbal and written communication skills in English.

▪ Ability to get results in a matrix-style organization.

▪ Good presentation skills.

▪ Ability to motivate others.

▪ Work with all levels of management and communicate appropriately.

▪ Experience in providing costs estimations.

▪ Able to communicate in some other languages.

▪ Experience supporting in presales environment direct with customer.

▪ Strong understanding of Warehouse Management Systems and middleware

Interpersonal & Communication Skills

▪ Comfort in managing multi-level relationships and assuming the voice of diligence.

▪ Strong customer service orientation.

▪ Proven analytical and problem solving abilities.

▪ Ability to effectively prioritize and execute tasks in a high-pressure environment.

▪ Good written, oral, and interpersonal communication skills.

▪ Ability to present ideas in business friendly and user-friendly language.

▪ Highly self-motivated and directed. Team oriented and skilled in working within a collaborative environment.

▪ Superior influence skills to gain commitment from others and foster collaboration.

▪ Excellent situation management and leadership in critical situation.

▪ Strong aptitude to build and maintain informal network inside the customer organization and internally to CEVA.

▪ Ability to travel

WHAT WE OFFER

At CEVA Logistics, we support and value diversity and do not distinguish candidates based on disability, gender, sexual orientation, race/ethnicity, or age. We promote a welcoming, safe, diverse, and inclusive environment that encourages the exchange of knowledge and experiences, always with great respect for differences.

With a solid culture of recognition and internal opportunities, we want our employees to grow, develop, and be part of our journey. We offer a competitive benefits package in the industry. Here we have a bold goal of internal professional growth, so if you want to work for one of the world's leading logistics operators, apply for our open positions.

YOUR JOURNEY

We value your professional and personal growth. That's why we share many opportunities to start your journey at CEVA. Join us for a challenging career.

Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

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