Continuous Improvement Management Expert NORTAM

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Join CEVA A&O Mexico as a Continuous Improvement Management Expert for the NORTAM region, where you will play a pivotal role in enhancing operational excellence across our global transportation and logistics services. This is an exceptional opportunity for a skilled professional with a strong background in supply chain management and project leadership to drive business growth and optimise freight forwarding processes within a dynamic and inclusive environment.

Key Responsibilities:

• Lead continuous improvement initiatives to streamline global transportation and freight forwarding operations, ensuring efficient and effective service delivery.
• Analyse customer internal and external supply chain processes to identify opportunities for process standardisation and operational enhancements aligned with CEVA’s strategic objectives.
• Manage and support customer relationship management efforts by collaborating closely with clients to understand their evolving business needs and offer tailored solutions that drive mutual growth.
• Utilise supply chain software and Transportation Management Systems (TMS) to design solution frameworks, conduct system mappings, and develop comprehensive reports that inform decision-making.
• Coordinate cross-functional teams and stakeholders with strong leadership abilities, promoting clear communication and two-way engagement to foster a culture of collaboration and shared success.
• Apply project management principles and tools to oversee improvement projects from conception through execution, ensuring milestones are met within scope, time, and budget.
• Develop and deliver presentations, data visualisations, and reports using Microsoft Office Suite (Excel, Word, Visio, PowerPoint) to communicate findings and progress effectively across varied organisational levels.
• Apply critical situational analysis and decision-making skills to address challenges promptly and pragmatically, influencing outcomes that align with enterprise-wide goals.

Qualifications and Experience:

• Equivalent of a Bachelor’s degree in Business Management, Logistics, Supply Chain Management, or a related field.
• Project management certification or demonstrable knowledge in project management methodologies.
• Extensive experience (over 5 years) in global transportation and freight forwarding, with a proven track record in customer relationship management and business development.
• In-depth familiarity with freight forwarding operations including customs procedures and documentation standards, ensuring compliance and operational accuracy.
• Strong proficiency in supply chain software tools, particularly Transportation Management Systems, with practical skills in data analysis, reporting, and solution design.

Skills and Competencies:

• Exceptional aptitude for rapidly comprehending complex supply chain environments, with the capability to adapt and expand operational capacities to meet client and company needs.
• Broad understanding of enterprise-level business strategies, operational processes, process standardisation approaches, enabling technologies, and governance structures.
• Advanced skills in Microsoft Office Suite, particularly Excel, Word, Visio, and PowerPoint, essential for thorough analysis and impactful communication.
• Strong leadership presence with excellent interpersonal skills that motivate, coordinate, and engage team members and stakeholders effectively.
• High-level communication skills, both verbal and written, including the ability to visually communicate data and concepts to diverse audiences across all organisational tiers.
• Capability to pragmatically influence decision-making processes and foster alignment towards common objectives benefiting the entire enterprise.

Why CEVA A&O Mexico?

As part of CEVA Logistics, a leading global logistics company, you will join a vibrant and supportive community dedicated to innovation, continuous development, and delivering exceptional value to our customers. We are committed to inclusivity and diversity, creating a workplace where all team members can thrive and contribute their unique perspectives.

This role offers opportunities for professional growth through challenging and meaningful projects that impact the supply chain sector at a continental scale.

Application Process:

If you are a driven professional seeking a challenging and rewarding role within an international logistics environment, please consider applying for this position. We welcome candidates from all backgrounds who meet the qualifications.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.