Ciudad de Mexico, MX

Logistics Operations Administrator NORTAM

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

POSITION OBJECTIVE

Manage and oversee assigned activities/accounts in accordance with established processes, complying with the company’s mission and values, thereby achieving organizational objectives while maintaining a healthy working environment among departments or foreign offices with which interaction occurs.

FUNCTIONS AND RESPONSIBILITIES (ROUTINE AND PERIODIC

Activity	Required Equipment / Tools	Frequency
Creation of TOMs / Shipments for shipment activation	PC / Email / CW1 / LINK / TOM	Daily
Monitor, follow up, and enter documents and references for assigned accounts in CW1 or LINK, in compliance with SLA	PC / Email / CW1 / LINK	Daily
Schedule air and ocean shipment pickups with corresponding documentation through CW1	PC / Email / CW1 / LINK	Daily
Monitor and follow up on event entries in CW1 (expected and actuals), reason codes, and time deviations from CEVA overseas offices	PC / Email / CW1 / LINK	Daily
Entry of supplier costs and invoices into CW1	PC / CW1 / Email	Daily
Creation of bookings or air waybills	PC / CW1 / Email	Daily
Production and evaluation of monthly KPIs related to activities and presentation to CEVA overseas offices	PC / Email / Microsoft Office	Monthly
Creation of operational reports for customers	PC / Excel / Email / CW1 / LINK	Daily
Update of process descriptions (SOP-type documents)	PC / Word	Daily
Customer service (email response)	PC / Email	Daily

POSITION PROFILE

Requirements

Education:
Bachelor’s Degree in International Business or related field

Language:
English – B2 level

Computer Skills:
Microsoft Office (Excel, Outlook, PowerPoint)

Experience

Type	Years	Specification
Required	1	Air, ocean, and ground operations
Desirable	1	Computer skills, Microsoft Office

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.