Logistics Operations Administrator NORTAM

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

We are excited to invite applications for the role of Logistics Operations Administrator NORTAM within CEVA  Mexico’s Air and Ocean Transverse division. This position is based in  Mexico City, and plays a pivotal role in the seamless coordination and administration of logistics operations across the North America region.

As a key team member, you will manage and optimise daily logistics workflows focusing on air and ocean freight processes. You will be essential in maintaining operational accuracy, ensuring compliance, and supporting data-driven decision-making through comprehensive monitoring and reporting of performance metrics.

Key Responsibilities

• Coordinate and oversee daily logistics activities, including shipment tracking, scheduling, and comprehensive management of shipping documentation to ensure smooth air and ocean freight operations.
• Closely monitor key performance indicators (KPIs) relevant to flow and operational efficiency. Analyse trends and generate detailed reports that provide actionable insights for leadership and cross-functional teams.
• Collaborate cross-departmentally with customer service, warehouse, transportation, and compliance teams to proactively identify and resolve operational challenges, optimising overall process efficiency.
• Maintain strict adherence to company policies, legal requirements, and international trade regulations, including customs and export-import compliance, strengthening our commitment to operational integrity.
• Update and manage logistics databases accurately, ensuring data integrity and readiness for internal audits and external operational reviews.
• Drive continuous improvement initiatives by identifying process bottlenecks and suggesting practical solutions to enhance throughput and performance.
• Contribute to the training and onboarding of new team members, sharing knowledge of logistics procedures, systems, and best practices.
• Maintain proactive and clear communication channels with internal teams and external partners to facilitate timely and transparent information flow across the supply chain.

Required Qualifications and Skills

• Demonstrated experience in logistics operations, preferably with a focus on air freight environments or multi-modal transport.
• Exceptional organisational skills with the ability to manage multiple high-priority tasks and meet deadlines in a dynamic environment.
• Strong analytical capabilities to monitor, interpret, and report on operational metrics effectively.
• Fluent communication skills in both English and Spanish, including professional writing and verbal interaction, enabling smooth collaboration with diverse stakeholders.
• Proficient in logistics management software and the Microsoft Office Suite, particularly Excel, to analyse data and generate detailed operational reports.
• Meticulous attention to detail with a commitment to maintaining high-quality standards in documentation and data handling.
• Ability to work autonomously while also thriving in collaborative, team-oriented settings, contributing positively to company culture.

About CEVA Mexico

CEVA  Mexico forms part of a global leader in logistics solutions focused on innovation and sustainability. Our Air and Ocean Transverse division specialises in providing comprehensive freight services tailored to meet diverse customer requirements throughout North America.

We pride ourselves on fostering a workplace culture that values collaboration, continuous professional development, and inclusivity. Our team is committed to respecting diversity and creating an environment where all employees can excel and bring forth their best contributions.

Joining CEVA means aligning with a company dedicated to ethical practices, operational excellence, and the ongoing support of your career ambitions. We offer a dynamic industry environment rich with opportunities for learning, growth, and impactful work.

CEVA is an equal opportunity employer and actively encourages applications from candidates of all backgrounds, experiences, and abilities to join our diverse and vibrant team.

Take this opportunity to advance your career with CEVA  Mexico and be part of a forward-thinking logistics operation that drives efficiency and innovation.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.