Ocean Specialist II

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

We are seeking a highly motivated Logistics Operations Professional to join our dynamic team within the Ocean Operations division at CEVA A&O Mexico, based in Mexico-Alcaldia Benito Juarez. This pivotal role is designed to support and enhance our new business segment, focusing on the seamless coordination and monitoring of daily maritime import and export activities.

As a Logistics Operations Professional, you will be responsible for overseeing the end-to-end shipping process to ensure timely and efficient delivery of goods. Your primary duties will include tracking shipments, liaising with shipping lines and suppliers, providing excellent customer service, validating shipping documents, updating logistics systems, and monitoring invoicing processes. You will play a key role in maintaining operational excellence by ensuring compliance with established KPIs and guaranteeing a smooth cargo flow from origin to final delivery.

This position offers an exciting opportunity to manage a significant volume of maritime shipments, approximately 763 forty-foot containers, supporting the operational growth and success of the business. You will be instrumental in maintaining operational continuity, rigorous shipment control, and delivering the high service standards expected by our clients.

Key Responsibilities:

• Coordinate daily import and export ocean freight activities, ensuring shipments are executed in line with customer requirements and company policies.
• Monitor and track all maritime shipments to provide real-time updates and proactively handle any exceptions or delays.
• Collaborate effectively with shipping lines, freight forwarders, and other suppliers to optimise scheduling and operational efficiency.
• Validate and process all necessary shipping documentation to guarantee regulatory compliance and accurate record-keeping.
• Manage system updates related to shipment status, documentation, and billing to maintain data integrity and support invoicing accuracy.
• Ensure adherence to operational KPIs, implementing corrective actions when necessary to meet or exceed performance targets.
• Deliver outstanding client service by addressing inquiries promptly, resolving issues efficiently, and maintaining strong communication links.
• Support continuous improvement initiatives within the Ocean Operations team to enhance process workflows and customer satisfaction.

About the Company:

CEVA A&O Mexico is a leading provider in the logistics industry, committed to delivering high-quality, customer-focused ocean freight solutions. We pride ourselves on fostering an inclusive and collaborative work environment that nurtures professional development and innovation. Joining our team means becoming part of a global network dedicated to operational excellence and client success.

Candidate Profile:

• Proven experience in maritime logistics operations, particularly in import and export coordination.
• Strong organisational skills with the ability to manage multiple shipments and priorities effectively.
• Excellent communication skills to interact with a diverse range of stakeholders including clients, carriers, and internal teams.
• Detail-oriented and diligent in documentation validation and compliance requirements.
• Ability to work collaboratively within a team and contribute to a positive work culture.
• Proficient in using logistics management systems and Microsoft Office Suite.
• Committed to maintaining high service standards and achieving operational KPIs.

If you are passionate about logistics and eager to contribute to a growing and dynamic business, we would love to hear from you. This role provides an excellent platform for career growth and development within a supportive and innovative organisation.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.