Ciudad de Mexico, MX

Sales Support Professional NORTAM

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Are you passionate about logistics, customer support, and working in a fast‑paced commercial environment? This opportunity is for you!

We are looking for a Sales Support Professional to join our Sales team within the Freight Forwarding industry, providing key commercial and operational support to drive business growth and deliver an excellent customer experience.

Role Purpose

Provide commercial and administrative support to the Sales team, assisting with quotations, customer requests, sales follow‑up, and coordination with internal teams such as pricing, operations, and customer service.

Key Responsibilities

Support the sales team with daily administrative and commercial activities
Prepare and follow up on freight quotations (air, ocean, and ground)
Coordinate closely with Pricing, Operations, and Customer Service teams
Maintain and update customer data in CRM systems
Follow up on leads, opportunities, and sales pipeline
Support RFQs, tenders, and commercial proposals
Prepare sales reports, presentations, and basic analysis
Communicate with domestic and international customers in English and Spanish
Ensure accuracy, timely responses, and compliance with internal processes

Requirements

Bachelor’s degree in International Trade, Logistics, Business Administration, or related field
2–4 years of experience in Sales Support, Inside Sales, or Commercial roles
Experience in Freight Forwarding / Logistics is highly desirable
Knowledge of international transportation processes and Incoterms (preferred)
Proficiency in Microsoft Office and CRM systems
Advanced English – strong written and verbal communication skills

Key Skills & Competencies

Customer‑focused mindset
Strong organizational and follow‑up skills
Attention to detail
Effective communication
Teamwork and collaboration
Results‑oriented and proactive

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.