Pricing and Quoting Administrator West Africa

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Purpose

The Pricing & Quoting Administrator is the essential link between a company and its customers. They welcome, listen, advise, secure contracts, handle complaints, and recover payments owed by clients.

Keys responsabilities

- Study the needs of clients and collaborators.

- Interact daily with clients and collaborators (sales, finance, documentation, operations & transit/customs) on all matters related to pricing, contracts & work procedures;

- Manage quotation requests for all modes of transport (air, sea & land);

- Provide support to sales teams for greater responsiveness in preparing quotations;

- Propose improvements to operational & commercial procedures;

- Welcome, inform, and advise clients;

- Develop a pricing database with all transport & logistics providers;

- Keep the database of contracts with all transport & logistics providers up to date;

- Develop strategies to boost sales in collaboration with the sales team;

- Ensure commercial follow-up and handle complaints to maintain trust and customer loyalty;

- Produce weekly activity reports for the supervisor;

- Immediately inform the supervisor of any risk situations;

- Ensure ongoing training and skill development in line with workplace realities;

- Strictly adhere to processes and hierarchical structures;

- Monitor pre-alerts and documentation;

- Oversee re-invoicing and debt collection for assigned IFF clients;

- Perform any other services deemed necessary by management in line with their skills.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.