Customs Coordinator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion.  Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. 

YOUR ROLE

Our growing Customs team based in Felixstowe is looking for a Customs Coordinator to support with customs clearances for our customers. 

You will have the opportunity to deepen your expertise through the UK Customs Academy, with full support to complete your Level 2 qualification.

This is a hybrid, Monday to Friday role, with working hours from 08:30 to 17:00. This role pays up to £30,000 per annum.

WHAT ARE YOU GOING TO DO?

• Accurately complete export customs declarations in accordance with customer instructions and current regulations.
• Ensure all job files are maintained and updated with precise data entry into customs systems.
• Act as the first point of contact for customer queries, ensuring all issues are addressed and resolved promptly.
• Ensure accurate filing, archiving, and maintenance of all Import and Export documentation.
• Maintain full compliance with all relevant documentation standards and ensure updates are accurately reflected across CEVA systems.
• Build and maintain strong, professional relationships with customers to support regulatory compliance, foster account growth, and drive continuous improvement.
• Support and participate in compliance audits.
• Stay up to date with HMRC and other statutory requirements to ensure compliance.

WHAT ARE WE LOOKING FOR?

Our ideal candidate will have experience working in a customs, office, or administrative role and will be confident supporting a large and varied customer base. You will understand and apply best practice within your role to ensure compliance is consistently maintained, taking a proactive and efficient approach to customer communication. You should be comfortable working in a fast-paced environment, managing multiple priorities while maintaining a high level of accuracy and strong attention to detail. You will also be IT literate, with experience using MS Teams and Microsoft Excel, and confident navigating different systems to process customs entries. The ability to quickly adapt to new software and tools while ensuring precise and accurate data handling is essential.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates  in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for  every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND2