Sr Operations Manager - Fontana, CA

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Pay Range: $103,724 - $130,000

YOUR ROLE

Are you known for your management skills? Are you passionate about directing inbound / outbound logistics? If so, we have an opportunity that would allow you to oversee site operations, ensuring consistent high level of service, profitability and cost efficiency, while adhering to all applicable company and regulatory requirements.

WHAT ARE YOU GOING TO DO?

Summary:  Leads and directs all operational activities within a start-up distribution center to ensure the achievement of key performance indicators (KPIs) related to safety, service, quality, productivity, and cost. This role is responsible for building scalable operations, developing leadership capability, and delivering operational excellence in a fast-paced, customer-driven environment.

Key Accountabilities:

Operational Leadership & KPI Delivery

• Ensure consistent achievement of operational KPIs including productivity, quality, accuracy, service level, and cost performance
• Drive daily, weekly, and monthly performance reviews to monitor and improve operational results

Start-Up & Operational Stabilization

• Lead ramp-up activities for new site operations, including process implementation, workflow design, and performance stabilization
• Partner cross-functionally to ensure successful go-live and transition to steady-state operations

People Leadership & Organizational Development

• Directly manage Operations Managers and indirectly lead Supervisors and frontline associates
• Build leadership capability through coaching, development planning, and performance management
• Foster a culture of accountability, engagement, and continuous improvement

Customer & Stakeholder Management

• Serve as a primary operations liaison to internal and external stakeholders
• Ensure customer expectations are consistently met or exceeded through proactive communication and performance delivery

Process Improvement & Continuous Improvement

• Identify operational gaps and implement solutions to improve efficiency, reduce cost, and enhance service levels
• Drive Lean, standard work, and continuous improvement initiatives across the facility

Compliance, Safety & Quality

• Ensure compliance with all company policies, safety standards, and regulatory requirements
• Promote a strong safety culture and maintain a safe working environment

WHAT ARE WE LOOKING FOR?

Essential

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field
• Significant leadership experience in a distribution center or warehouse environment
• Proven track record of achieving and improving operational KPIs
• Experience managing leaders (manager-of-managers structure)
• Strong knowledge of warehouse operations, labor management, and productivity metrics

Desirable

• Experience supporting new site start-ups or major transitions
• Lean / Continuous Improvement experience
• Advanced degree (MBA or equivalent)

Specialist Knowledge & Skills

• KPI management and performance analytics
• Workforce planning and labor optimization
• Warehouse Management Systems (WMS)
• Change management and operational scaling

Interpersonal & Communication Skills

• Strong leadership presence and influencing skills
• Ability to communicate effectively across all levels of the organization
• Excellent problem-solving and decision-making capability

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.  False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.