Guadalajara, MX
Ground Domestic Specialist II
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
Role Overview
As a Ground Domestic Specialist II, you will be responsible for managing the operational and administrative aspects of domestic ground transportation services. You will ensure compliance with internal procedures and standards, meet client requirements, and maintain high levels of service quality and operational efficiency. Your efforts will support the overall supply chain and logistics operations by enabling timely and effective shipments within national territory.
Key Responsibilities
- Coordinate, schedule, and monitor ground shipments across Mexico, ensuring adherence to timelines and client expectations.
- Manage administrative and financial controls related to operations, including collecting supporting service documents, invoicing clients, and processing payments to suppliers.
- Support compliance with supply chain and transportation processes to guarantee customer satisfaction and smooth logistics flow.
- Maintain financial oversight of assigned client accounts to ensure operational profitability.
- Prepare and present Key Performance Indicators (KPIs); collaborate with clients and suppliers to design and implement continuous improvement plans.
- Review, complete, and maintain diverse documentation and databases related to transportation and logistics activities.
- Assist in research efforts and develop recommendations to resolve transportation and logistics issues effectively.
- Participate in reviewing and implementing transportation and logistics policies, practices, and programs aligned with organizational needs and administrative requirements.
- Undertake additional duties as assigned to contribute to operational excellence.
Collaboration and Reporting
This role requires active collaboration with all areas involved in the land logistics process, fostering effective communication with suppliers, clients, and internal teams to ensure smooth operations. The Ground Domestic Specialist II reports directly to the Ground Operations Supervisor.
Qualifications and Experience
- Education: Bachelor's degree in Logistics, Transport Engineering, International Business, or a related field.
- Experience: 2 to 3 years managing terrestrial domestic logistics operations, with practical knowledge of transportation providers, unit types, and services offered.
- Technical Knowledge: Proficient understanding of domestic logistics including supplier management, documentation control, operational regulations, and transit laws applicable to various transportation modes.
- Language Skills: Advanced English proficiency to support effective international communication.
Skills and Competencies
- Strong organizational and analytical skills with keen attention to detail.
- Excellent teamwork capabilities with a collaborative mindset.
- Result-oriented, proactive approach combined with effective negotiation skills.
- Ability to manage multiple tasks efficiently and maintain order in a dynamic environment.
- Sound financial acumen for cost control and profitability management.
- Exceptional communication skills to liaise with diverse stakeholders.
Why Join Us?
At CEVA FM Mexico, we value professionalism, innovation, and a commitment to excellence. You will be part of a global company that provides comprehensive logistics solutions and fosters a supportive, inclusive, and growth-oriented workplace. This position presents an exciting opportunity to develop your career in logistics operations within an energetic team dedicated to exceeding client expectations and driving continuous improvement.
If you are ready to contribute your expertise and thrive in a challenging yet rewarding environment, we encourage you to apply.
As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.