Business Development Manager

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Key Accountabilities

Local control business development
1    Drive vertical customers’ development plan to grow revenues and Profitability.
2    Define target accounts jointly with overseas counterpart and oversea networks/ regions and product/ commodities to focus on and deploy strategy accordingly.
3    Increase company's market share on the target routes.
4    Benchmark company rates with market competitors (sea freight, air freight, sea-air etc.).
5    Conduct regular route development review with local BMs and regional management.
6    Co-ordinate the response and resolution to customer claims & complaints.
7    Plan for corrective and preventive action to seek the continuous enhanced service quality.
8    Identify and develop effective relationships with target customer’s organizations, to ensure maximum leverage for company’s interests.
9    Build Customer confidence in company’s ability to respond to their current anticipated needs, by developing in-depth understanding of customers’ problems and influencing company’s strategy accordingly.

Reporting
1   Usage of Concerto-Usage of concerto (sales lead, visit, quotation).
2   Weekly Report-Ensure reports detailing the outcome of previous week’s activities is submitted to SCN Sales GM
3   Monthly Report-Liaise / Report to Local Management on activities.

Knowledge, Experience & Skills

Bachelor’s degree or education in related field.
Experience in Freight forwarding.
Knowledge of Logistic and Supply Chain management.
Sales related knowledge & experience 
Customer service orientation. Businessperson orientation
Numeracy, written and oral communication skills
Fluent English

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.