CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion.  Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. 

Annual Salary: 55K - 65K

YOUR ROLE

Coordinate the movement of our customers' import shipments. You will be the main point of contact for coordination between customers shipment imports, customs brokers, and shipping carriers.

• Typical Responsibilities:

• Receives freight, documentation and way billing; assesses charges; and collects fees for shipments. Opens a file on the dedicated software system for each shipment received. Responds to inquiries by e-mail or telephone.
• Negotiates with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements.
• Examine invoices and shipping manifests for conformity to tariff and customs regulations.
• Itemizes charges, prepares freight bills, accepts payments
• Notifies consignees of delays in departure of shipment. Provides PODs to shippers if requested.
• Examine documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into systems used by other countries.
• Correspond with foreign companies.

• Receive, review, and process documentation, work through an assigned base of accounts, process documents and information through the established systems, ensuring preparation according to regulatory requirements and customer commitments; accounts are usually complex or by direction of the team leader or supervisor.
• Process documents through the system; interface with other CEVA systems to provide updates and communications for internal and external customers to produce timely and compliant transactions.
• Identify and complete transaction tasks that require special handling or expediting to produce compliant processing.
• Continue to actively expand understanding of the process through self-study, as well as courses and seminars presented by approved sources.
• Continue to improve understanding and knowledge of the established system, in both its basic and advanced features.

• Perform other duties as assigned.
• CargoWise experience a plus.

WHAT ARE WE LOOKING FOR?

Education and Experience:

• Six months to one-year related experience and/or training; or equivalent combination of education and experience.

Skills:

• Ability to read, analyze and interpret complex procedures or regulations and write correspondence and procedural documents. Ability to gather and analyze documents skillfully. 
• Ability to add, subtract, multiply and divide using units of U.S. currency, weights and volume and distance measurements.
• PC literate. Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Accurate typing skills and/or data entry skills.
• Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to speak effectively before groups of customers or employees and effectively present information one-on-one or in small group situations. Capable of coordinating communication across groups. 
• Responds promptly and professionally to customer needs and solicits customer feedback to improve performance.
• Identifies and resolves problems in a timely manner, recommends solutions to common problems.
• Gives and welcomes feedback and contributes to building a common team spirit.  Balances team and individual responsibilities and exhibits objectivity and openness to others’ views.
• Follows policies and procedures and ability to apply laws, rules and regulations in areas of assignment. 
• Must be able to read, write and speak English fluently.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.  False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.