Vice-President of Operational Excellence

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

WHAT ARE YOU GOING TO DO?

• Provide executive leadership and strategic direction for the North America Contract Logistics Implementation organization, including direct leadership of the Implementation Project Management Teams, Industrial and Automation Engineering Department, Reporting and Systems Configuration Department, and Implementation and Start Up Training function.
• Lead the successful deployment of the Contract Logistics NEXTGEN solution across North America, including the transition and implementation of Manhattan Active Warehouse Management (WM) and Order Management (OM) platforms, standardized operating processes, reporting solutions, and supporting technologies.
• Establish and manage the annual operating budget for the Implementation organization, ensuring effective allocation of resources, disciplined cost management, and alignment with business objectives.
  Make "People Development" a priority in daily leadership responsibilities. Execute and drive CEVA's People Performance Management processes, identify future leaders, and ensure robust succession and development plans are established and actively managed.
• Drive a culture of operational excellence, innovation, collaboration, and accountability while supporting CEVA's Vision and Mission of Unity, Excellence, and Growth.
• Lead the development and execution of implementation strategies that deliver consistent, repeatable, and scalable project outcomes while supporting the company's growth objectives.
• Oversee the Industrial and Automation Engineering function, ensuring optimal facility design, material handling solutions, automation integration, and operational readiness for new implementations and expansions.
• Direct the Reporting and Systems Configuration Department to ensure standardized system configurations, reporting capabilities, testing methodologies, and governance processes are deployed consistently across all implementations.
• Provide executive sponsorship and oversight for implementation project portfolios, ensuring projects are delivered on schedule, within approved budgets, and in accordance with customer requirements and contractual commitments.
• Lead the Implementation and Start Up Training organization, ensuring standardized training programs, certification processes, and knowledge transfer activities are effectively executed to support operational readiness and long-term success.
• Champion Continuous Improvement initiatives by reviewing implementation performance metrics and driving actions designed to eliminate waste, improve quality, reduce service failures, and enhance customer satisfaction.
• Participate in the Solution Development Process (SDP) for new business opportunities by providing implementation strategies, systems design guidance, engineering expertise, and resource planning.
• Provide daily guidance, leadership, and support to implementation teams regarding project execution, systems deployment, engineering solutions, resource planning, communication, and process standardization.
• Oversee the planning and deployment of the appropriate resources, including staffing, training, engineering, equipment, technology, and systems required to support implementation and business growth objectives.
• Partner closely with Operations, Information Technology, Commercial, Engineering, Human Resources, Finance, and external partners to ensure seamless transition from project implementation to operational execution.
• Serve as a visible leader in promoting CEVA's core values of Excellence, Exemplarity, Imagination, and Boldness.
• Participate in executive customer governance meetings, Sales presentaions, and strategic planning sessions as required.
• Achieve organizational objectives related to implementation delivery, project execution, budget performance, quality, safety, training, continuous improvement, customer satisfaction, systems deployment, and operational readiness.

WHAT ARE WE LOOKING FOR?

Education and Experience

• Minimum of 12 to 15 years of progressive leadership experience in supply chain, logistics, systems implementation, engineering, or large-scale transformation programs.
• Minimum of 15 years of industry experience.
• Minimum of 15 years of management experience leading cross-functional teams and large organizational initiatives

Preferred

• Bachelor's Degree in Business, Transportation, Logistics, Supply Chain Management, Engineering, Information Systems, Finance, or a related field.
• Graduate degree or an equivalent combination of work experience and undergraduate education.
• Experience leading enterprise-wide Warehouse Management System (WMS) and Order Management System (OMS) implementations, preferably with Manhattan Active WM and OM solutions.

Skills / Characteristics

• Advanced proficiency in Microsoft Office, web-based applications, project management platforms, and enterprise software solutions.
• Strong understanding of Warehouse Management Systems, Order Management Systems, automation technologies, industrial engineering principles, and supply chain operations.
• Demonstrated success leading large-scale implementation, transformation, and systems deployment programs across multiple locations.
• Proven ability to build, lead, develop, and inspire high-performing teams across diverse functional disciplines.
• Exceptional leadership skills with the ability to influence complex organizations and drive operational and technological change.
• Experience managing departmental budgets, resource planning, financial analysis, and capital planning activities.
• Strong knowledge of project and program management methodologies with a demonstrated ability to manage large portfolios of strategic initiatives.
• Ability to analyze and interpret business, operational, technical, and financial information to support executive decision making.
• Excellent planning, organization, collaboration, presentation, negotiation, and time management skills.
• Outstanding communication skills with the ability to effectively engage executive leadership, customers, vendors, and cross-functional teams.
• Demonstrated ability to develop and implement standardized processes, governance models, and continuous improvement initiatives.
• Must be able to read, write, and speak English fluently.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop, and be part of our journey. We offer a comprehensive benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance, and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, automotive, and hospitality brands, including valuable offerings such as pet insurance.

We are one team, and we work collaboratively to achieve our goals while supporting one another's success.

We believe exceptional performance deserves exceptional rewards. If you are looking to lead one of the most strategic transformation organizations within a global supply chain leader, we invite you to join CEVA Logistics.

ABOUT TOMORROW

We value your professional and personal growth. That's why CEVA provides extensive career opportunities designed to help you thrive. This role offers the opportunity to shape the future of Contract Logistics implementations and digital transformation across North America while building a lasting impact on our customers and our business. Whether you continue to grow within this leadership path or explore new opportunities across our global organization, CEVA provides an environment where ambitious leaders can build rewarding careers.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.  False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.