CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion.  Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. 

Work Location: Port / Container Yard (CY) / Customer Factory / Battery Factory / Assembly Factory

1. Job Purpose

To supervise and control daily KD Parts logistics operations, ensuring timely customs clearance, efficient container haulage from the Container Yard (CY) to the customer’s factory, and reliable battery shuttle transportation between the battery factory and vehicle assembly factory.

The role is accountable for operational performance, transportation capacity, customer service, cost control, regulatory compliance, and safety. The supervisor will proactively identify and mitigate operational risks, particularly customs clearance delays, documentation discrepancies, CY congestion, truck capacity constraints, and shuttle schedule disruptions.

The position will work closely with customers, customs brokers, transport vendors, port/CY operators, and internal FVL stakeholders to ensure service continuity, operational efficiency, and sustainable business performance.

2. Key Responsibilities

A. Daily Operations Management

• Supervise end-to-end KD Parts logistics operations, covering customs clearance, container haulage, and battery shuttle transportation.
• Ensure daily operational plans, shipment priorities, vehicle allocation, and delivery schedules are aligned with customer production requirements.
• Monitor customs clearance progress, container availability, CY collection status, factory deliveries, and battery shuttle movements.
• Ensure sufficient transportation resources are available to meet planned shipment volumes and customer requirements.
• Coordinate with customers, customs brokers, transport vendors, and factory teams to resolve operational issues and prevent service disruptions.
• Take ownership of operational escalations and implement timely recovery plans when shipments or transportation activities are at risk.
• Ensure proper handover and communication between operational teams and relevant stakeholders.

B. Customs Clearance and Documentation Control

• Coordinate customs clearance activities for KD parts at the port, ensuring shipments are processed within the required lead time.
• Work closely with customers and customs brokers to verify the completeness and accuracy of customs documentation, including commercial invoices, packing lists, permits where applicable, and customer-provided HS codes.
• Monitor HS code discrepancies, missing documentation, customs queries, and other potential clearance issues.
• Establish a shipment follow-up process to identify clearance risks before the planned container collection date.
• Escalate HS code or classification discrepancies to the customer and authorized customs broker for clarification and resolution.
• Ensure customs declarations and supporting documents comply with applicable customs regulations and company procedures.
• Maintain records of clearance lead time, shipment exceptions, root causes, and corrective actions.

C. Container Haulage and CY Capacity Management

• Plan and supervise container haulage from CY to the customer’s factory, ensuring alignment with customs release status, container availability, delivery slots, and customer receiving capacity.
• Monitor CY congestion, truck waiting time, container pickup appointments, gate-in/gate-out conditions, and equipment availability.
• Coordinate daily truck requirements with transport vendors and adjust dispatch plans based on shipment volume and CY operating conditions.
• Develop contingency plans for congestion, delayed container release, missed collection slots, truck shortages, and other disruptions.
• Optimize truck utilization, trip planning, turnaround time, and fleet productivity to meet service requirements while controlling costs.
• Monitor demurrage, detention, truck waiting charges, and other avoidable logistics costs where applicable.
• Maintain effective communication with customers and vendors regarding container status, revised delivery times, and operational risks.

D. Battery Shuttle Transportation Management

• Supervise shuttle transportation between the battery factory and vehicle assembly factory in accordance with the agreed operating schedule.
• Ensure transportation capacity, vehicle availability, driver readiness, and loading/unloading arrangements support production requirements.
• Coordinate shuttle frequency, trip allocation, vehicle turnaround time, and contingency capacity.
• Monitor pickup and delivery performance and immediately address delays that may affect battery supply or assembly line continuity.
• Ensure appropriate battery handling, load security, transport conditions, and safety procedures are followed in accordance with customer requirements and applicable regulations.
• Coordinate incident response and recovery arrangements for vehicle breakdowns, traffic disruptions, shipment discrepancies, and other unexpected events.
• Maintain service continuity through effective communication with both factory operations teams.

E. Customer and Vendor Management

• Serve as the primary operational contact for customers and relevant service providers.
• Conduct operational reviews with customers and vendors to discuss service performance, shipment forecasts, capacity requirements, and improvement opportunities.
• Monitor transport vendor performance against agreed service levels, safety standards, capacity commitments, and cost expectations.
• Coordinate vendor capacity planning and contingency arrangements to accommodate peak demand and operational disruptions.
• Communicate shipment risks, recovery plans, and service issues to customers in a timely and professional manner.
• Support customer meetings, operational reviews, and new business implementation activities.

F. Performance Management and Cost Control

• Monitor operational KPIs covering customs clearance, on-time container collection and delivery, truck turnaround time, shuttle reliability, productivity, and operational costs.
• Analyze performance trends and identify the root causes of delays, inefficient truck utilization, waiting time, and service failures.
• Implement corrective and preventive actions to improve operational performance.
• Control transportation and related operating costs within approved budgets and contractual arrangements.
• Identify opportunities to optimize truck utilization, dispatch planning, shuttle frequency, vendor productivity, and resource allocation.
• Prepare daily, weekly, and monthly performance reports for management and customers, as required.
• Support operational budgeting, capacity planning, cost forecasting, and business growth initiatives.

G. Safety, Compliance and Risk Management

• Ensure compliance with applicable customs, transportation, occupational health and safety, and company requirements.
• Ensure appropriate procedures are followed for container haulage, battery transportation, loading/unloading, and factory access.
• Identify operational risks and establish preventive measures to minimize accidents, cargo damage, regulatory issues, and production interruptions.
• Ensure incidents, delays, and service failures are reported, investigated, and followed by corrective actions.
• Support audits, risk assessments, operational reviews, and business continuity planning.

3. Key Performance Indicators (KPIs)

• Customs Clearance On-Time Rate: Percentage of shipments cleared within the agreed operational timeline.
• Container On-Time Delivery: Percentage of containers delivered to the customer’s factory within the agreed delivery window.
• Truck Turnaround Time: Average time required for truck arrival, container collection, and departure from the CY, measured against the operational target.
• Truck Utilization: Actual productive utilization against planned transportation capacity.
• Battery Shuttle Schedule Adherence: Percentage of planned shuttle trips completed on time.
• Production Supply Continuity: Number of logistics-related disruptions affecting battery supply or assembly operations.
• Operational Cost Performance: Actual cost against approved budget or agreed cost per container/trip.
• Avoidable Waiting and Additional Charges: Control of preventable truck waiting time, demurrage, detention, and related charges.
• Customer Satisfaction: Timely resolution of operational complaints and service issues.
• Safety and Compliance: Compliance with safety procedures and applicable regulations.
• Corrective Action Closure: Timely resolution of recurring operational issues.

Specific KPI targets shall be agreed based on customer requirements, contractual service levels, operational volumes, and the approved business plan.

4. Job Requirements

Education

• Bachelor’s degree in Logistics, Supply Chain Management, Transportation, Business Administration, or a related field.
• Equivalent relevant operational experience may be considered.

Work Experience

• Minimum 3–5 years of experience in logistics, transportation, freight forwarding, or supply chain operations.
• At least 1–2 years of supervisory or team leadership experience.
• Experience in container haulage, port operations, customs clearance coordination, or automotive logistics is highly preferred.
• Experience coordinating with customs brokers, transport vendors, customers, and factory operations teams.
• Experience managing transportation capacity, operational KPIs, and service recovery plans.

Technical Skills

• Good understanding of container haulage, CY operations, transportation planning, and dispatch management.
• Working knowledge of customs clearance processes and shipping documentation.
• Ability to identify documentation discrepancies and follow up on customer-provided HS codes with customers and customs brokers.
• Understanding of truck utilization, turnaround time, transport cost control, and vendor performance.
• Good command of Microsoft Excel and operational reporting tools.
• Experience with a Transport Management System (TMS), shipment tracking system, or logistics reporting dashboard is an advantage.

Key Competencies

• Strong operational leadership and decision-making skills.
• Excellent problem-solving and escalation management capabilities.
• Strong customer and stakeholder management skills.
• Proactive planning and risk anticipation.
• Ability to work under pressure and manage multiple operational priorities.
• Strong cost awareness and continuous improvement mindset.
• Commitment to safety, compliance, service quality, and operational accountability.
• Good communication skills in Thai and English.

5. Working Conditions

• Primarily based at the operational office, with regular visits to ports, CYs, customer factories, and battery/assembly facilities as required.
• May require coordination outside regular working hours to support customs clearance, container collection, and production-critical shuttle operations.
• Must be able to respond promptly to operational disruptions and urgent customer requirements.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.