Logistics Handling Operations Operator Indonesia

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Job Title: Logistics Handling Operations Operator Indonesia

Location: Jakarta - Blugreen Integrated Boutique Office

Division: Affairs and Compliance

Legal Entity: PT CEVA AIR OCEAN Indonesia

Department: Customs Brokerage Compliance and Fiscal Rep

Summary:
The Logistics Handling Operations Operator plays a crucial role in ensuring the efficient and compliant customs clearance of goods entrusted for import and export on behalf of customers. This position ensures strict adherence to both external customs regulations and internal procedures, including accurate billing processes. The successful candidate acts as a key liaison between customers, customs authorities, and internal teams to sustain smooth logistics operations within PT CEVA AIR OCEAN Indonesia.

Key Responsibilities:

• Coordinate and manage the customs clearance process for imports and exports, ensuring full compliance with applicable laws, regulations, and company standards.
• Prepare, verify, and submit accurate customs documentation and declarations required for regulatory approvals.
• Liaise with customs authorities, freight forwarders, and clients to resolve any issues or enquiries related to customs clearance.
• Manage billing processes associated with customs brokerage services, ensuring invoices are accurate and processed in a timely manner.
• Maintain up-to-date knowledge of customs legislation and industry best practices to support ongoing compliance and operational efficiency.
• Collaborate with cross-functional teams within the Affairs and Compliance division to harmonise processes and ensure seamless logistics handling.
• Support audits and inspections by internal and external stakeholders related to customs operations and compliance.
• Utilise logistics and customs software systems efficiently for tracking, reporting, and documentation purposes.
• Contribute to continuous improvement initiatives relating to customs operational procedures and service quality.

Qualifications & Skills:

• Previous experience in customs brokerage, logistics handling, or operations within an import/export environment is highly desirable.
• Strong understanding of Indonesian customs regulations, import/export compliance and related procedures.
• Excellent organisational skills with keen attention to detail and accuracy in documentation.
• Ability to work collaboratively within a team as well as independently to manage priorities and deadlines.
• Good communication skills to effectively interact with customs authorities, clients, and internal stakeholders.
• Proficiency in using relevant IT tools and logistics management systems.
• Problem-solving mindset to address operational challenges and regulatory enquiries swiftly and effectively.
• A commitment to maintaining confidentiality and handling sensitive information responsibly.

About PT CEVA AIR OCEAN Indonesia:
At PT CEVA AIR OCEAN Indonesia, we pride ourselves on delivering integrated logistics solutions with a strong emphasis on compliance and operational excellence. We promote a culture of respect, inclusion, and continuous learning, providing valuable opportunities for professional growth within the global logistics industry. Joining our team means contributing to a dynamic environment where your expertise supports the seamless movement of goods and trade compliance.

Why You Should Apply:
This role offers the opportunity to develop expertise in customs brokerage operations within an international logistics company. You will be part of a supportive and inclusive workplace dedicated to compliance and customer satisfaction, with access to ongoing training and development. Your contributions will directly impact our ability to serve diverse customers efficiently while adhering to important regulatory frameworks.

We encourage applications from candidates of all backgrounds who are eager to build a career in logistics and customs operations.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.