ICQA Manager

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

We are looking for an experienced ICQA Operations Manager to oversee the day-to-day operations of our company. The primary responsibility is to manage and improve business operations, drive productivity, ensure quality is maintained, and ensure the company meets its goals and objectives.

Operations Manager must support the development of the business and ensure CEVA business rules are followed

WHAT ARE YOU GOING TO DO?

• Responsible for all Inventory Management and the co-ordination of Inventory processes, and the associated KPI’s. Develop and implement operational policies, procedures, and standards to ensure efficient and effective business operations.
• Support CL circle of life vision through collaborating with inter departmental stake holders such as BD, SD, ZDS, BPE, procurement, HR and finance.
• Analyze and evaluate current operational procedures and make recommendations for improvements.
• Ensure processes are aligned to maintain quality KPI’s within threshold through all process areas.
• Manage and monitor departmental budgets and expenses to ensure financial goals are met.
• Collaborate with other departments to ensure that business operations are aligned with the company's strategic goals. Develop and maintain relationships with vendors, suppliers, and other external partners to ensure the timely delivery of products and services.
• Manage and oversee the daily activities of employees and departments, including hiring, training, and performance management.
• Implement quality inventory control measures to ensure that products and services meet or exceed customer expectations.
• Monitor and analyse key performance metrics to identify areas for improvement and implement changes as necessary.
• Develop and implement contingency plans to address potential risks and issues that may impact business operations.
• Ensure compliance with all relevant laws and regulations, including health and safety regulations, labor laws, and environmental regulations. Be compliance with any CEVA Business Rules and Core Values

WHAT ARE WE LOOKING FOR? 

• Bachelor’s degree in Business Administration, Operations Management, Supply Chain or relevant.
• At least 5-7 years’ experience in Inventory management, preferably in a similar industry.
• Excellent problem-solving and decision-making skills.
• Knowledge of business operations, including supply chain management, logistics, and inventory management (must be familiar with SOX Inventory principles)
• Strong analytical skills and attention to detail and strong reporting skills with focus on action plan execution.
• Be able to troubleshoot and find the relevant information when required.
• Expert experience with relevant software and systems, including ERP, WMS and CRM systems.
• Must be able to work in a fast-paced and dynamic environment and ability to work independently and as part of a team. Fast learner and must be able to reach out to different individuals for information. Excellent communication and interpersonal skills.
• Strong leadership and management skills, including the ability to motivate and coach team members
• This role requires a great deal of reporting to customers and accurate reporting along with executing actions plans are critical to succeed in this role.

We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. “CEVA Logistics Pty (Ltd) is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of CEVA and its preference may be given, but is not limited to candidates from under-represented designated groups. Candidates with disabilities are encouraged to apply for positions. CEVA reserves the right not to make an appointment to the posts as advertised.”

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.