Global Business IT and Technology Partnering Senior Specialist

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

The Solution Expert (SOLEX) is responsible for delivering projects, Change Request, and bug fixes for our internal Rates Management System (RMS) solutions. These solutions, part of the Middle Office landscape, capture and manage rates from maritime and air carriers. It represents 6 000 internal actives users The SOLEX is in charge of scoping, specifying, and testing solution enhancements while ensuring full alignment with business requirements, IT standards, and best practices. The role involves close collaboration with a wide range of stakeholders, including Business teams, Business Process Analysts (BPAs), developers, testers, support teams, architects, and PMO, management. As part of run & maintain activities, the SOLEX handles bug resolution, implements remediation plans, creates and enriches taskcards, and contributes to continuous improvement initiatives.

Key Accountabilities

1. Solution Design & Architecture · Analyze business needs and translate them into functional and technical solution designs and specifications. · Work closely with Enterprise Architecture to ensure alignment with IT standards, best practices, and governance frameworks. · Ensure consistency, reliability, scalability, and maintainability across Middle Office applications. · Contribute to solution roadmaps

2. Project Delivery & Implementation · Lead end-to-end implementation of approved solutions, from design to testing and deployment. · Coordinate with technical teams and external vendors to ensure timely and high-quality delivery. · Monitor project progress, identify risks, and implement corrective actions when required. · Work closely with the Quality & Compliance (Q&C) team to define and implement test cases.

· In collaboration with Business Process Analysts (BPAs), define business scenarios and lead end to end testing sessions. · Drive / coordinate all communications related to release Life cycle (UAT, scope, release announcements, hypercare post release…)

3. Project management : - Facilitate workshops, requirement-gathering sessions, and solution validation meetings with key stakeholders. - Ensure stakeholder expectations are met through clear communication, structured follow-up, and transparent reporting. - Define and structure the business need, ensuring sufficient detail and clarity for development teams to estimate effort, resources, and overall project cost. - Prepare and support the Steering Committee in collaboration with the PMO, ensuring clear visibility on progress, risks, and key decisions.

4. Quality, Standard & compliance : - Enforce adherence to IT methodologies, security requirements, and compliance standards across all solution activities. - Develop and maintain documentation, including solution specifications, architecture diagrams, operational guides, and Standard Operating Procedures (SOPs). - Support continuous improvement and standardization initiatives to strengthen solution quality, maintainability, and governance.

5. Run&Maintain of the application : - Analyze production incidents, reproduce steps when applicable, and translate them into clear and actionable bug reports for development teams - Leverage GetHelp to prioritize and manage incident resolution, ensuring proper triage, assignment, and follow-up in alignment with business criticality and service level - Enrich and maintain the taskcard database for our solutions.

6. Backlog Management: - Manage development sizing estimation, resource needs - Define planning / timelines of the releases - Ensure alignment with business priorities and delivery constraints

7. Required sklills & qualifications : - Proven experience in solution design, project delivery, or technical consultancy. - Solid understanding of IT governance, architecture principles, and integration patterns. - Excellent communication, problem-solving, and stakeholder-interaction skills. - Ability to work in a fast-paced, multi-stakeholder environment

Knowledge, Experience & Skills

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.