Customs - Forwarding Management Administrator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Position Title: Forwarding Management Administrator Portugal (Leça Da Palmeira)

Company: CEVA Air & Ocean Portugal, Lda

Location: Porto/Perafita, Avenida Mário Brito

Division: Affairs and Compliance

Organisational Unit: Customs Brokerage Compliance and Fiscal Representation

SBU - Activities: Logistics - Customs

CEVA Air & Ocean Portugal is seeking a dedicated and skilled Forwarding Management Administrator to join our Customs Brokerage Compliance and Fiscal Representation team. This role is fundamental in ensuring the smooth and compliant management of customs and forwarding operations within our logistics framework in Portugal.

As a Forwarding Management Administrator, you will play a crucial role in facilitating effective customs processes for our clients, ensuring adherence to national and international regulations, and supporting the operational needs of the team within the division of Affairs and Compliance.

Key Responsibilities:

• Manage and administer customs forwarding procedures, ensuring timely and compliant documentation for imports, exports, and transit shipments.
• Act as a liaison between customs authorities, clients, and internal departments to ensure clarity and accuracy in all customs declarations and fiscal reporting.
• Ensure compliance with local and international customs regulations, keeping up to date with changes in legislation and advising the management accordingly.
• Coordinate with Customs Brokerage Compliance and Fiscal Rep teams to monitor and resolve any issues related to customs clearance and forwarding processes.
• Maintain accurate records and reports related to freight forwarding, customs brokerage, and fiscal representation activities.
• Support process improvements and implementation of best practices to enhance operational efficiency and regulatory compliance.
• Prepare and review documents such as bills of lading, commercial invoices, packing lists, and export licences to facilitate smooth customs handling.
• Provide administrative support within the division, including handling correspondence, contract management, and responding to auditing requests.
• Collaborate closely with logistics, shipping, and compliance teams to ensure seamless coordination of freight forwarding operations and customs clearance.

Candidate Profile:

• Demonstrated experience in customs forwarding management, preferably within the logistics and freight forwarding sectors.
• Strong understanding of customs regulations, import/export controls, and transport logistics in Portugal and the European Union.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across multiple departments and with external partners.
• Detail-oriented and organised, capable of managing multiple tasks and deadlines efficiently.
• Proficient in using customs and freight forwarding software and tools; familiarity with digital documentation systems is a plus.
• Ability to adapt to changing regulatory environments and maintain compliance under pressure.
• Fluency in English and Portuguese, both written and spoken, is essential.
• A motivated, proactive, and solution-driven approach to challenges.

Why Join CEVA Air & Ocean Portugal?

CEVA Air & Ocean Portugal is a leading global logistics provider committed to delivering tailored services in customs brokerage, freight forwarding, and supply chain compliance. Joining our team means you will be part of a diverse, dynamic, and supportive work environment where professional development and continuous learning are highly valued.

We promote an inclusive culture that recognises and embraces diversity, ensuring all team members feel respected and empowered. You will have the opportunity to contribute meaningfully to the success of our clients and our business operations while building a rewarding career in a vital sector of logistics and international trade.

Application Process:

If you are passionate about customs compliance and forwarding management and meet the requirements outlined above, we encourage you to apply for this exciting opportunity. Please ensure your application includes an up-to-date CV and a cover letter detailing your motivation and relevant experience.

CEVA Air & Ocean Portugal is an equal opportunity employer. We welcome applications from individuals of all backgrounds and experiences.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.