Business Process Excellence Professional Philippines

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

1 Understand current levels if compliance to Operational System usage and enforce it by providing specific coaching and defining actions (together with the sites) to close existent gaps. Regular briefing on station process compliance to Cluster BL Leaders and have them enforce actions if required

2 Understand current levels of compliance to Station Process (including inherent policies and procedures) and enforce it by providing specific coaching and defining actions (together with the sites) to close existent gaps

3 Provide clarification to end users in regards to Station Process and Operational Systems, answering specific queries, sharing good practices and communicating changes and new developments. Provide specific training, based on the end users need (based on global training modules).

4 Identify improvement opportunities in the operational systems, assess changes proposed by the end users and create (or review) change request. Submit and discuss CR with the BL at Cluster and Global level (and eventually with IT). Follow up respective implementation.

5 Identify improvement opportunities in the SP, assess changes proposed by the end users and create (or review) change request. Submit and discuss CR with the BL at Cluster and Global level. Follow up respective implementation.

6 Responsible for UAT, help develop test scripts and provide pro-active feedback to the IT organization

7 Create local WI-SP and System-upon approval of the CR / Exception from the Global Team or for the WI already defined as “local” in the SP, to explain how the specific tasks are to be perform by the end user. Support the creation of the global WIs, if required by the BL Global team

8 On request, support Business Implementation / BD in regards to customer implementation, to evaluate specific process/system requirements

9 Establish efficient two way communication between BL (Cluster and Global) and the end users- sharing the processes, news, training,…with the users and highlighting to BL the issues, risks, suggestions for improvement,…the end users

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamili