Global Business IT and Technology Partnering Specialist

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

The primary purpose of this role is to manage the triage process for Corporate Solutions change and enhancement requests. The Triage Coordinator ensures all stakeholders adhere to established processes, maintains up-to-date statuses, communicates delivery timelines, and organizes weekly meetings. The role also manages the request pipeline with requestors and third-party providers to set priorities and timelines, and is responsible for management reporting, including change and recharging statistics and team hours. 

Additionally, the role provides PMO support and facilitates governance.
Will be responsible for financial accuracy, including Purchase Orders and Invoice management and reconciliation, and will contribute to process improvement.

• Own the IT Corporate Solutions triage and delivery process, ensuring all stakeholders follow the same process and that it reflects correctly in ticketing systems (e.g., Orchestra).
• Invoices workflow management, from Purchase Orders creation to invoices reception. Audit invoices created manually to confirm billing volumes and rates are correct. Confirm there are no mathematical errors
• Provide process visibility to Business and Management through reporting.
• Act as the first point of contact for Business, Management, and Delivery teams on delivery process topics.
• Ensure recharging is handled correctly and cash flows back into the appropriate cost centre.
• Organise and facilitate weekly triage and progress meetings; collaborate closely with technical engineers.
• Design, create, and distribute management reporting on request statistics, recharging statistics, and delivery team coverage.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.