Global IT Service Operations and Support Professional

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

1. Perform day-to-day monitoring of CENTREON/User-Defined metrics and alerts of Database Team
2. Provide technical support to ensure monitoring performance
3. Maintain documentation for installation, configuration, and maintenance of monitoring systems
4. Perform implementation and updates of monitoring tools and scrupts under the direction of an Intermediate Engineer
5. Participate in research and development of new tools and modules
6. Develop and configure monitoring thresholds, alerting and reporting capabilities 
7. Create accounts for all users and assign security levels
8. Follow established policies and procedures; determine and recommend potential enhancements.
9. Working hours are 40 hours a week, Rotating schedule typically include regular unsocial hours. Overnight and weekend work.
10. Communication, Teamwork, negotiation skills, problem-solving and good analytical skills.
11. Perform other duties as assigned

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.