Global IT Service Operations and Support Senior Specialist

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Purchase Orders:Reviewing purchase requisitions submitted by Infra Teams: Ensuring the PO includes all necessary details (vendor information, item descriptions, quantities, prices, delivery timelines, and terms).Validate requests against Infra Budget: Checking if the requested purchase aligns with the Infra budget.Creation/Generating of PO in web3 or other tools,Monitoring/Tracking the approval process to ensure timely authorisation including helping to address any questions/concerns raised during the approval stageMaking sure requestors have copies of the PO for storing and record keeping purposesPO Receipting process: Collaborating with the PO requestor to confirm that goods or services match t he PO specifications / Resolving discrepancies between the PO, delivery note, and invoice (e.g., wrong quantities or pricing errors).Internal Audits: helping to reconcile PO records with budgets etc as requiredBudget Management (Assisting the lead in following areas)Preparation of Global IT Infra BudgetsMonitoring Infra Actuals vs BudgetPreparing monthly, quarterly, and annual financial reports.Assisting in financial audits within Infra perimeterProject Support:Assisting with financial aspects of special projects - as requiredHelping cost analyses and forecasts for projects - as requiredProcurement/Contract/Vendor SupportAssisting in vendor onboarding, including collecting and verifying necessary documentation (e.g., tax certificates, bank details) as per CIOO directionAssisting in purchasing and procurement processes.Assisting in managing IT vendor contracts, tracking renewal dates, and ensuring compliance with contract terms. 

Invoice Processing and Vendor Management:Managing the receipt, review, and processing of invoices from IT vendors, ensuring accuracy and timely payment.  Reconciling IT financial records and vendor statements to ensure accuracy as required

Cloud FinOpsCloud Cost Reporting: Creating detailed and regular reports on cloud spending, highlighting trends, variances against budget, and key performance indicators (KPIs) specific to cloud cost efficiency (e.g., cost per user, cost per transaction, idle resource cost) as required

Cloud Budgeting, Forecasting, and Financial Planning: Utilizing historical data, usage trends, and input from Cloud Team to forecast future cloud costs more accurately.
 Enhancing Cost Visibility and Allocation for Cloud Services: understanding cloud billing and allocating costs to specific projects, teams, or products as per agreed recharging model

IT Infra Service Catalogue/Recharging ModelPerforming the calculations to determine the amounts to be recharged to each CoEPreparing internal "invoices," or detailed reports that clearly show the allocated costs and the basis for their calculation.Ensuring these recharges are processed correctly in the financial systems (as agreed with IT Finance)Communicating the recharging model and individual charges clearly to business units / CoEsAddressing queries and resolving any disputes related to the allocated costs.Review and Refinement: Regularly reviewing and refining the allocation methodologies to ensure they remain fair, accurate, and aligned with business changes and IT service evolution.Financial ReportingPreparing monthly, quarterly, and annual financial reports: General reporting, providing insights to support Infra finance and budget control.Assisting in financial audits.Providing financial data to management for decision-making.Coordination with other Internal Teams: Acting as POC and key liaison between the Global IT Infra andIT Finance Team: to ensure smooth financial operations and reporting.CIOO (Procurement & PMO): for yearly budget preparation/control and reportingOther teams as required from time to time as required.Continuous Improvement:Streamlining financial processes within Infra for efficiency - as directed by CIOO and Central IT FinanceStaying updated on CEVA financial best practices to support Global Infra finance control improvement.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.