Supply Chain Operations Analyst I- Miami, FL

Summary: Provides professional logistics and related supply chain operations, completes a variety of specific reports and analytics, and ensures the accuracy of databases and audits.  Performs activities that involves fundamental professional related supply chain principles, reviewing and analyzing data and results and presenting specific improvements, and working to ensure efficient results, compliance, and communication with internal and external customers. Models and acts in accordance with our guiding principles and core values. 

Typical Responsibilities:

• Provides complete daily, weekly, and monthly reporting requirements for performance, compliance, and invoicing which requires report development and analytics.
• Performs a variety of calculations, analyses and audits of financial and operational results; typically involves fundamental professional related supply chain principles.   
• Reviews operational or transportation details to identify potential areas for improvement, savings or efficiency; also presents outside the box solutions.   
• Ensures the accuracy of databases, reports and related details through audits, queries, and operational reviews; investigates and works to resolve discrepancies.
• Reviews, classifies, audits and records information within the appropriate systems or files, which requires knowledge of professional related supply chain principles; ensures information is completed timely and works with internal and external customer contacts as needed. 
• Ensures processes and operations complies with applicable laws, rules and regulations; seeks advice and interpretation when required.
• Assists with developing proposals or presentations for customers or management; provides information and develops reports as required.   
• Develops metrics and goals for programs, presents information to customers or leaders, and prepares templates or details to ensure operations are meeting expectations. 
• Reviews operational claims, failures or damages, performs root cause and other reviews to determine responsible parties, and presents to leaders or internal and external customers.
• Monitors operations, identifies potential programs, and is proactive in resolution. 
• Ensures timely communication is provided to customers, carriers and related parties on the status of operations, works to resolve potential service or operational issues, and informs leaders as required.  
• Assists with reviewing and responding to customer requests, which includes applying transportation principles, drafting responses and outlines, and other professional support. 

• Performs other duties as assigned.

Requirements:  

• Knowledge of fundamental professional principles and practices related to transportation and logistics.
• Awareness of common systems and databases for transportation and logistics management.
• Understanding of applicable laws, rules and regulations related to area of assignment.
• Ability to develop analytics, reports and communications within transportation and logistics.
• Capable of identifying areas to drive efficiency and operational effectiveness and ability to identify and communicate potential operational or analytical concerns.
• Ability to communicate transportation and logistics information.
• Capable of operating in a both a team and individual contributor environment.
• Ability to develop reports and presentations.

Minimum:

• Bachelor’s Degree in Transportation, Operations or Supply Chain Management or equivalent education and experience.
• Less than one year related experience.
• Professional certification may be required in some areas.

Preferred:

• Master’s Degree in related field.

Travel: Travel is typically not required.