Mississauga On, CA
Carrier and Partner Management Administrator
CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation.
At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.
YOUR ROLE: As a Team Member within the Trade Performance Center (TPC), you will be responsible for coordinating carrier allocations and bookings with Asia while supporting network performance and process efficiency. This role plays a key part in ensuring effective use of carrier capacity, contract compliance, and communication across internal and external stakeholders.
WHAT YOU WILL BE DOING:
• Manage bookings, including virtual carrier bookings, and maintain related data in OPTIM.
• Coordinate carrier allocations across trade lanes in line with negotiated agreements for FAK, NVOCC, and NAC Basket contracts.
• Instruct origin agents on the contracts to use once cargo delivery dates are confirmed.
• Develop and maintain allocation cards using the DMP OPTIM tool.
• Coordinate daily with carriers and monitor service performance.
• Manage space and equipment release with carriers.
• Analyze deviation reports and provide feedback to carriers.
• Create and maintain reporting to improve visibility on contract usage and capacity optimization.
• Build strong relationships with other TPC teams across regions, including Asia and the Americas.
• Drive continuous improvement initiatives to reduce manual workload and email volume.
• Monitor process compliance and contribute to reducing shortfalls.
• Improve schedule visibility across carriers.
• Communicate with the European network through regional teams and agencies.
• Assess operational needs and monitor performance across stakeholders.
• Maintain proactive communication through network alerts to highlight opportunities or issues.
• Lead or support conference calls with stakeholders when appropriate.
WHAT WE ARE LOOKING FOR
Undergraduate degree in Transport and Logistics or a related field.
• 3 to 5 years of experience in transport and logistics.
• Fluency in English
• Intermediate to advanced command of Microsoft Word, Excel, and PowerPoint.
• Strong organizational skills and ability to work autonomously.
• Excellent interpersonal skills with a dynamic and collaborative approach.
• Comfortable working with numbers and data.
At CEVA we are committed to creating a safe and healthy work environment.
We offer:
- A Competitive Compensation PackageComprehensive Health & Dental Benefits
- Professional Development Opportunities
- Continuing Education
CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
We thank all candidates for applying, however, only successful candidates will be contacted for an interview.