Mississauga On, CA
Project Manager New Business Implementation
CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation.
At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.
YOUR ROLE: Accountable for managing strategic, comprehensive, and complex 3PL/4PL projects focused on new business, re-engineered business opportunities and systems, cost improvements and operational efficiencies, from inception to delivery including planning, design, and execution; and assisting with implementation across multi-functional business units. Models and acts in accordance with our guiding principles and core values.
WHAT YOU'LL DO:
- Manage projects from inception through delivery ensuring completion of the project objectives on schedule and within budget constraints.
- Meet with business unit management and staff to review new business and proposed re-engineered business operations and systems to analyze feasibility of projects, critical success criteria and develop ROI (return on investment) business justification studies.
- Develop detailed project charter and plan (goals, objectives, strategy, scope, budget, scheduling, risk mitigation strategies, contingency plans, approach, requirements, deliverables, timelines, work breakdown structures, use case, test case and training needs) utilizing project management disciplines and methodologies including process analysis, mapping and flow charting to ensure synchronization of processes and systems.
- Engage key stakeholders, define and coordinate activities, communicate changes and progress, build commitment, overcome resistance and lead project team. Collaborate with IT management and staff to develop, define and document technical systems and operational requirements and critical success criteria.
- Integrate business and technical issues management to deliver forecasted results according to schedule and budget and provide expertise, leadership, guidance and supervision to cross-functional and/or multi-unit teams regarding forecasting, tracking and executing project related tasks, budgets and resource allocations.
- Establish communication plan and conduct regularly scheduled project briefings regarding status, issues, and challenges with all levels of business unit, business sponsors and management for all projects and implementations.
- Develop KPI (Key Performance Indicators) metrics.
- Partner with the business units/functions, sales and management to develop an implementation project plan and assist in the identification and establishment of an implementation team.
- Ensure that projects and programs that are global in nature are effectively communicated across the company.
- Ensure compliance with all related CEVA policies, local, state, federal and ISO 9002 requirements pertaining to the business unit logistic initiatives.
- Assist in the development of standard operating procedures and training of the implementation team and staff on requirements.
- Monitor performance metrics and measurements related to individuals, teams, processes, and projects.
- Utilize effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the customer, staff, or senior management.
- Conduct post-mortem assessment of project performance/success (both operational and financial).
- Identify and publish best practices results as part of on-going process to increase improvement.
- Develop standard project templates for multiple profiles/scopes of logistics projects and business.
- Support department leadership by assuming other department projects and additional management responsibilities.
- Develop and maintain staff and organizational development programs that provide adequate levels of training, succession planning, skill enhancement, and overall department efficiency and capability.
- Conduct annual performance reviews for all staff within department and address all employee performance problems promptly and directly in accordance with personnel policies of the Company.
- Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations.
- Perform other duties as needed.
WHAT WE'RE LOOKING FOR:
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals.
- Demonstrated success in leading, managing and developing staff and high performance teams.
- Ability to develop short and long-range project planning and effectively communicate information to diverse work groups. Experience in strategic planning and execution.
- Proficient in project management methodologies with a focus on developing solution driven strategy plans to achieve goals, implementing business requirements analysis and testing processes and identifying timeline constraints and risks.
- Advanced proficiency in Microsoft Office, internet, web-based and job specific software applications.
- Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to effectively present information and respond to questions from management, employees and vendors.
- Ability to solve critical issues in a fast-paced environment with time–sensitive deadlines.
- Excellent written and oral communication skills including the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments.
- Strong interpersonal skills including diplomacy and patience.
- Demonstrated skills in organization group process, problem identification and resolution.
- Strong organizational and time management skills with ability to manage multiple projects and set priorities.
- Ability to manage the financial aspects of the department including purchasing, budget preparation and review, financial reporting and monitoring expenses.
- Must be able to read, write and speak English fluently.
Minimum:
- High School Degree or GED.
- Minimum 5 to 7 years’ experience in a progressively responsible project manager role or similar roles in transportation logistics or supply chain management.
- Minimum 5 years industry experience and minimum 3 years supervisory or managerial experience.
- Working knowledge of IT technical disciplines related to systems architecture, operating systems, programming environments and databases, MS Project, WMS and TMS packages.
Preferred:
- Bachelor’s Degree in Business, Transportation, Logistics, Supply Chain Management or a related field or equivalent combination of work experience and completion of the LDP Program.
- Project Management Certification (PMP, CPM, MPM).
Travel: Travel is required at least 25% of the time.
At CEVA we are committed to creating a safe and healthy work environment.
We offer:
- A Competitive Compensation Package
- Comprehensive Health & Dental Benefits
- Professional Development Opportunities
- Continuing Education
CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
We thank all candidates for applying, however, only successful candidates will be contacted for an interview.