Import/Export FTZ Specialist II -  Day Shift, Onsite - Mt. Juliet, TN

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion.  Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. 

Job Title: Import/Export FTZ Specialist II -  Day Shift, Onsite - Mt. Juliet, TN

CEVA Logistics, one of the world’s leading supply chain companies, designs and implements industry leading solutions for large and medium-size national and multinational companies. Approximately 44,000 employees in nearly 170 countries are dedicated to delivering effective and robust supply chain solutions across a variety of sectors where CEVA applies its operational expertise to provide best-in-class services across its integrated network.

 CEVA offers competitive incentive packages, exceptional benefits and an exceptional culture for career building. Start your career with CEVA and build on our Foundations:  Unity, Growth and Excellence.  CEVA people are passionate about supply chain management.

JOB SUMMARY:  

Assist with FTZ processing and operations.   Processes Inbound 214s & Outbound shipment QP/7512s.  Responsible for accurate preparation & timely filing of documents, notifications to outbound team, electronic concurrence or in-bond closure, and document retention in accordance with Customs requirements.   Model and act in accordance with our guiding principles and core values. 

Position requires 4 days onsite, 1 day remote, subject to change by Global HQ.

KEY ACCOUNTABILITIES:

Level II includes the following:

• Secure necessary documentation, identify any inaccurate or incomplete information and follow through to resolution.
• Complete FTZ documentation for receipt of shipments, or prepare and file outbound in-bond documents within required timeframes (less than 24 hours). 
• Process documents through the appropriate system in a timely manner to ensure compliance with established deadlines.
• Develop and maintain excellent customer service to internal and external customers and transportation providers.  
• Work in multiple systems and cross train on all department functions.   Move seamlessly between inbound and outbound tasks.
• Ability to handle high, time-sensitive volumes.
• Follow-up with carriers, manage pre-alerts daily, and maintain record of all communications in files.
• Inform supervisor of problems and irregularities.
• Assist in coordination and communication of outbound release to shipping team.
• Improve understanding and knowledge of basic and advanced features of internal systems.
• Actively pursue a better understanding of FTZ purpose, benefits, and processes (through self- study, courses, and seminars presented by approved sources, and receive certification of competency in these applications).
• Perform other duties as assigned.
• Must be able to function well in a team environment.   Good attitude and support for colleagues a strict requirement.

Position Specific Responsibilities:

Ability to embrace and follow internal processes, best practices, customer service, laws, rules, and regulations, and related areas. 

Strong keying skills a must.   Above average Excel proficiency a plus.  Experience with Integration Point software a plus.

Position is primarily weekdays but some overtime required, as well as occasional weekend PTO coverage.

Knowledge, Experience & Skills: 

Foreign Trade Zone experience is preferred, but not required.   Other Import/Export experience with regulations, requirements, documentation, or logistics a plus.

Experience Required:

Level II: Less than one year related experience required.  

Special Knowledge Required:

Level II: PC Literate. Basic proficiency in Microsoft Office, Internet, web based and job specific software applications; Accurate typing and / or data entry skills; Responds promptly and professionally to customer needs; Identifies and resolves problems in a timely manner; balances team and individual responsibilities.  Following policies and procedures and ability to understand laws, rules and regulations in areas of assignment. 

Interpersonal & Communication Skills Required:

Level II: Must be able to read, write and speak English fluently; ability to communicate and interact effectively with multi-functional and diverse backgrounds; ability to read, comprehend, and write basic correspondence; effectively present information one-on-one or in a small group situation; identify and resolve problems in a timely manner.

Other Skills:

Level II: Ability to add, subtract, multiply, and divide, responds promptly and professionally to customer needs.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.  False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.