Inventory Control and Quality Manager - Plainfield, IN

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

PAY RANGE:$85,196 - $106,495

YOUR ROLE

Are you known for your communication and coordination skills? Are you passionate about Inventory and Quality? If so, we have an opportunity that would allow you to manage compliance and program management at field contract locations, including facilitating various forms of training.   

The 4PL Inventory Control & Quality Manager is responsible for leading all Inventory Control (IC) and Quality Control (QC) activities for the IDC facility in Plainfield, Indiana, while supporting additional Plainfield campus operations and other regional facilities as business needs require. This role supports assigned customer programs and warehouse operations within a multi-client logistics environment. This position serves as the primary operational owner for inventory accuracy, quality performance, audit readiness, shrink mitigation, compliance execution, and continuous improvement initiatives. The role partners directly with Operations, Customer Success, IT, Finance, Safety (QHSE), Engineering, and customer stakeholders to ensure contractual KPI performance, process compliance, and operational stability across all warehousing, transpor 

WHAT ARE YOU GOING TO DO?

Lead all inventory control activities to ensure inventory accuracy, transactional integrity, and compliance with customer and CEVA operational requirements. • Own execution and governance of cycle count programs, physical inventories (PI), empty bin checks, inventory reconciliation processes, and adjustment controls. • Drive inventory accuracy performance to contractual KPI expectations while minimizing shrink exposure and inventory-related customer credits. • Partner with Operations and IT teams to identify and resolve inventory discrepancies between WMS, ERP, customer systems, and reporting platforms. • Lead investigations and corrective actions related to inventory variances, lost product, serial discrepancies, hold code discrepancies, and inventory interface failures. • Support customer inventory reviews, audits, and operational business reviews. • Coordinate inventory lock, transaction cutoff, and operational readiness activities during physical inventory events. • Validate inventory transactions and adjustment activity to ensure SOX/SOC compliance standards are maintained.

Key Responsibilities – Quality Control Leadership

• Lead all warehouse quality control functions across inbound, outbound, VAS, kitting, reverse logistics, and customer-specific operational processes. • Own execution of warehouse quality audit programs including inbound inspections, outbound audits, layered process audits, and customer-specific inspections. • Monitor and report quality trends, defect trends, and audit performance metrics. • Lead Root Cause Corrective Action (RCCA) investigations for customer complaints,

operational defects, inventory discrepancies, and process failures. • Partner directly with customer quality teams to support corrective action development, containment activities, and preventive actions. • Support deployment and management of electronic quality systems including CEVA QC applications, Intelex modules, and customer quality portals.

Customer & Operational Partnership

• Serve as a primary point of contact for customer-facing IC and QC discussions. • Participate in customer operational reviews, audits, business reviews, and escalation management meetings. • Provide executive-level reporting and operational commentary related to inventory accuracy, quality trends, shrink exposure, and corrective actions. • Collaborate cross-functionally with Operations, Engineering, IT, Finance, Transportation, and Safety teams to drive operational alignment.

Compliance, Audit & Governance

• Support and maintain compliance with SOC 1 controls, ISO standards, SCA certification requirements, customer contractual obligations, and CEVA operational standards. • Lead preparation and support activities for customer audits, internal audits, external audits, and compliance reviews. • Ensure audit evidence, process documentation, and operational records are maintained in accordance with compliance requirements.

Continuous Improvement & Analytics

• Drive continuous improvement initiatives utilizing Lean methodologies, Kaizen principles, and operational data analysis. • Develop KPI dashboards and operational reporting related to inventory accuracy, shrink trends, quality audit performance, RCCA completion, and process compliance. • Support automation and reporting initiatives utilizing Power BI, Power Automate, WMS reporting tools, and customer reporting platforms. • Participate in Focus Factory reviews, tier meetings, operational reviews, and customer reporting cadences.

Leadership Responsibilities

• Lead, coach, and develop Inventory Control and Quality Control team members. • Establish clear performance expectations and accountability standards. • Promote a culture of operational discipline, continuous improvement, and proactive problem solving. • Partner with site leadership teams to drive operational consistency across the Plainfield campus and support additional facilities as required.

WHAT ARE WE LOOKING FOR?

• Education & Qualification: Bachelor’s degree in Quality Management, Industrial Engineering, Logistics, or a related field preferred.  Quality certifications from a known organization (i.e., ASQ) with heavy people management background. 
• Experience: 5+ years of experience in inventory control, quality management or logistics operations.  Preferably within a distribution or manufacturing environment.
• Specialist Knowledge & Skills: Experience of 3PL or 4PL industry.  Proficiency in Microsoft Office and technical writing. and reporting tools
• Characteristics: Strong knowledge of WMS platforms, inventory controal methodologies, RCCA, QMS systems, physical inventory execution and operational KPI management. Excellent analytical, problem-solving, and decision-making abilities.  Strong leadership and team management skills.  Effective communication and interpersonal skills.  Attention to detail and a commitment to maintaining high standards.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.  False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.