Ocean Export Agent (Temporary contract)

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. 
 
At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.

YOUR ROLE

To coordinate the activities of the ocean export department to ensure courteous and efficient customer experience while maintaining a competitive cost structure for both CEVA Logistics and our clients. Keep clients informed of the status of their shipment

WHAT ARE YOU GOING TO DO?

• Receive orders from clients after having analyzed their needs.
• Make reservations with shipping lines.
• Verify documents (B13, commercial bill, certificate of origin, credit letter, permit, etc.) to ensure that they conform to the customs regulations at origin as well as at destination.
• Open files for shipment and enter data in the operational system according to the ISO standards of the company. 
• Update events in the CARGOWISE system.
• Organize shipments and deliveries according to reservations. 
• Transmit notices and documentation to the client, overseas agent or recipient. 
• Keep shipment files and overseas clients and overseas agents/recipient updated. 
• Invoice clients and ensure that all charges for services rendered are included and that rates are billed according to the agreement. (Renegotiate the rates in order to increase profitability)
• Issue nonconformity notices and customer complaints in accordance with ISO procedures.
• Tracking shipments to destination, including transfer of shipments.
• Other duties as requested by the immediate supervisor.

WHAT ARE WE LOOKING FOR:

• 2-3 years of relevant post-secondary education or experience.
• Ability to provide exceptional customer service to clients
• Excellent organizational skills and be a proactive problem solver
• Ability to manage own time and priorities workload to meet internal and external expectations
• Must be proficient in all areas of Microsoft Office Suite
• Excellent communication skills (written and verbal)
• Good interpersonal and teamworking skills required

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

#LI-MA3

At CEVA we are committed to creating a safe and healthy work environment.
 
We offer: 

• A Competitive Compensation PackageComprehensive Health & Dental Benefits
• Professional Development Opportunities
• Continuing Education

 
CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
 
We thank all candidates for applying, however, only successful candidates will be contacted for an interview.