Sales Support Administrator Korea

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Position: Sales Support Administrator Korea

Division: Business Development

Department: Customer Sales Support

Location: Seoul, Samgae-ro

Company: CEVA Korea Co., Ltd.

Activity Area: Logistics - Air and Ocean

CEVA Korea Co., Ltd., a leading provider in global logistics solutions specialising in air and ocean freight, is seeking a dedicated and detail-oriented Sales Support Administrator to join our Business Development division in Seoul. This role is pivotal in ensuring seamless operations between our sales teams and customers, facilitating efficient and responsive service within a dynamic industry environment.

Role Overview:
As a Sales Support Administrator, you will be the backbone of our Customer Sales Support department, providing crucial administrative and operational support to enhance sales processes and customer satisfaction. Your meticulous attention to detail and excellent organisational skills will contribute to maintaining strong client relationships and supporting business growth goals.

Key Responsibilities:

• Provide comprehensive administrative support to the sales team, including the preparation of sales documentation, quotations, and contract management.
• Coordinate communication between customers, sales representatives, and internal departments to ensure timely resolution of enquiries and requests.
• Maintain accurate records of sales activities, orders, and customer interactions using company CRM and other relevant systems.
• Assist in preparing sales reports and performance metrics to support decision-making and strategic planning.
• Facilitate the processing of customer orders from initiation to delivery, liaising closely with logistics teams to ensure seamless operations.
• Support compliance with company policies, industry regulations, and quality standards relevant to logistics operations.
• Contribute to continuous improvement initiatives aimed at optimising sales support processes and enhancing customer experience.

Candidate Profile:

• Strong organisational and multitasking abilities, adept at working under pressure and meeting deadlines.
• Excellent communication skills in both Korean and English, with the ability to interact effectively with diverse teams and clients.
• Proficiency in office productivity tools, such as Microsoft Office Suite, and familiarity with CRM systems.
• Previous experience within logistics, freight forwarding, or related sales support functions will be advantageous.
• Problem-solving mindset with an acute attention to detail and customer-centric approach.
• Ability to work collaboratively within a multicultural and inclusive environment.

Why Join CEVA Korea?

At CEVA Korea, we are committed to fostering an inclusive workplace that values diversity and encourages professional growth. Joining our team means becoming part of a global company that supports innovation and sustainability in logistics. You will have the opportunity to develop your career within a company that offers continuous training and the chance to work alongside experienced professionals in the logistics sector.

If you are passionate about supporting business growth through excellent customer service and operational efficiency, we invite you to apply for the Sales Support Administrator role and contribute to our continued success in the logistics industry.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.