Pricing & Key Account Manager

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

Our Air Operations team in Shannon is looking for a Pricing & Key Account Manager to join the team. In this role, you will support key customer accounts by managing pricing activities, coordinating operations, monitoring KPIs, and maintaining strong customer relationships.

This a Monday to Friday role.

WHAT ARE YOU GOING TO DO?

• Prepare and submit competitive quotations for ad hoc multimodal shipment opportunities using our pricing portal, working closely with regional pricing teams to secure the best rates.
• Build and maintain strong customer relationships, ensuring project requirements and target rates are achieved.
• Coordinate shipments with origin and destination teams to ensure smooth operational execution across Air and Ocean Freight services.
• Manage the agreed operational scope between CEVA and the customer, ensuring service expectations are consistently met.
• Monitor and report on key performance indicators (KPIs), preparing MBR, QBR and YBR reports for customers and internal stakeholders.
• Ensure all shipments are billed accurately and within agreed timelines.
• Create, maintain and distribute Standard Operating Procedures (SOPs), ensuring they are up to date and followed by operational teams.
• Support additional customer accounts and projects as required, providing high levels of service and operational excellence.

WHAT ARE WE LOOKING FOR?

Our ideal candidate will a customer-focused logistics professional with experience in freight forwarding, account management, and pricing. You will have strong analytical skills, excellent attention to detail, and advanced Excel capabilities. A solid understanding of Air and Ocean Freight operations, combined with strong commercial awareness and negotiation skills, is essential. You should be highly organised, able to manage multiple priorities, and confident working independently. Strong communication and relationship-building skills are key, with the ability to engage effectively with customers and stakeholders at all levels. A proactive mindset and passion for delivering exceptional service will help you succeed in this role.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates  in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for  every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND1