General Manager, Contract Logistics Operations | Western Sydney

At CEVA Logistics, we imagine better ways to serve a world in motion. We partner with our customers to connect people, products and providers globally – enabling smarter, more sustainable supply chains.

YOUR ROLE

We are seeking an experienced General Manager, Contract Logistics Operations to lead our NSW portfolio, spanning several sites across Western and Eastern Sydney.

Reporting to the Vice President, Contract Logistics Pacific, this role provides strategic and operational leadership across a diverse network of warehousing and on-site customer operations. You’ll drive safety, service excellence, customer satisfaction and commercial results while fostering a culture of collaboration, innovation and performance.

This is a pivotal opportunity for a people-centred leader who thrives in complex, fast-paced environments and is passionate about delivering operational excellence at scale.

WHAT ARE YOU GOING TO DO?

Specifically, you will:

• Provide strategic and operational leadership across seven CEVA sites in Western and Eastern Sydney
• Champion Zero Harm and lead HSE culture, compliance and risk management across all operations
• Drive operational excellence through consistent standards, labour optimisation and service quality
• Own the full P&L, delivering revenue, cost and productivity targets across the NSW portfolio
• Build strong relationships with key customers, governing performance through SLAs, QBRs and NPS
• Lead and develop a diverse team of Site and Contract Managers, fostering engagement and capability
• Manage contract governance, pricing discipline, risk and commercial performance
• Partner with Business Development and Solution Design to mobilise new sites and transitions
• Collaborate with HR, Finance, QHSE, Property and Ground Transport to align plans and deliver on commitments
• Identify and implement continuous improvement and automation initiatives to enhance efficiency.

WHAT ARE WE LOOKING FOR?

Our ideal candidate is an accomplished logistics leader with a track record of delivering results across complex, multi-site warehousing operations. You will also have:

• Extensive leadership experience in contract logistics or large-scale warehousing with full P&L accountability
• Proven ability to lead through others across multiple locations and customer environments
• Strong commercial and financial acumen with a focus on performance improvement and cost-to-serve
• Demonstrated success in building and maintaining senior customer relationships
• Excellent people leadership, influencing and communication skills
• A tertiary qualification in logistics, business, engineering or a related discipline
• A collaborative, outcomes-driven approach with genuine passion for safety and operational excellence.

In addition to providing proof of work rights and suitable professional referees, progressed candidates will be required to undergo a medical assessment and national police check.

WHAT DO WE HAVE TO OFFER?

In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life.

• Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
• Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
• Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, the CMA CGM Learning Academy, early career pathways and more.
• Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.

CEVA Logistics' Diversity Statement:

As a global organisation, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. CEVA Logistics is proud to be an equal employment opportunity workplace. We welcome and encourage all qualified applicants, who will receive consideration for employment without regard to indigenous status, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic.