Quality Control Manager | Western Sydney NSW

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in more than 170 countries and with over 110,000 employees across 1,500 sites, we are proud to be a Top 5 global 3PL.

Every day, our people imagine better ways to serve a world in motion – creating smarter, safer, and more sustainable solutions for our customers.

YOUR ROLE

As Quality Control Manager, based from one of our Western Sydney locations (Kemps Creek, Erskine Park, Orchard Hills) you’ll lead customer-driven and operational quality management across CEVA’s multi-site, multi-product operations.

Reporting to the QHSE Manager – Pacific, you’ll provide specialist quality leadership, ensuring alignment with CEVA’s Quality Management System, customer requirements, certification standards and regulatory obligations. Your role is central to audit readiness, continuous improvement and delivering safe, compliant and customer-focused outcomes across our logistics and supply chain operations.

WHAT ARE YOU GOING TO DO?

Specifically, you will:

• Lead quality control management across CEVA Pacific operations to ensure consistent compliance
• Manage and develop a team of Quality Advisors across multiple sites and business lines
• Act as the primary escalation point for customer audits, inspections and quality issues
• Embed and maintain CEVA’s Quality Management System, including document control and governance
• Lead investigations, root-cause analysis and corrective and preventive actions
• Analyse quality trends, risks and performance data to drive improvement initiatives
• Partner with operational leaders to strengthen quality capability and accountability
• Support new business implementations, transitions and tenders from a quality perspective
• Maintain audit readiness and coordinate internal, external and customer audits
• Promote a proactive quality culture across operations and support functions.

WHAT ARE WE LOOKING FOR?

You’re a senior quality professional who combines strong technical expertise with the ability to influence, coach and lead across complex operational environments. To succeed, you’ll also have:

• Significant experience in quality management within logistics and supply chain or regulated sectors
• Proven experience managing multi-site quality operations and customer-facing audits
• Strong background in QMS governance, ISO 9001 and continuous improvement frameworks
• Demonstrated capability leading audit programmes (e.g. RC, CAPA)
• Experience working with operational leaders to embed quality standards
• Excellent stakeholder engagement and communication skills
• Tertiary qualification in Quality Management, Engineering, Science or a related discipline (preferred).

In addition to providing proof of work rights and suitable professional referees, progressed candidates will be required to undergo a medical assessment and national police check.

WHAT DO WE HAVE TO OFFER?

In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life.

• Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
• Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
• Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, MyLearning – our global online platform with more than 1,000 courses – early career pathways and more.
• Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.

Diversity is core to who we are. By reflecting the cultures and perspectives of our customers and communities, we perform at our best. CEVA Logistics is proud to be an equal opportunity employer and welcomes applications from all qualified candidates.

#CEVALogistics #WeAreCEVA #BetterWays #LifeAtCEVA #LI-DNI

Disclaimer: CEVA Logistics works with a carefully selected group of recruitment partners. We are not seeking agency support for this vacancy and do not accept unsolicited resumes. Only agencies formally engaged through our HR team for a specific vacancy will be recognised, and no fees will be payable for unsolicited introductions.