Senior Test Manager (Zero Defect Start Up)

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Pay Range: $154,681.00

YOUR ROLE

As the Test Manager – Manhattan Active WMS/OMS Deployment, you will lead end-to-end testing activities for CEVA’s multi-year deployment of Manhattan Active Warehouse Management System (WMS) and Order Management System (OMS) across 50+ U.S. warehouse operations.

This role is highly engaged in User Acceptance Testing (UAT), ensuring warehouse operations teams are fully prepared and that business processes are validated prior to go-live. You will also closely monitor System Integration Testing (SIT) and Manhattan unit testing to ensure defects are identified, triaged, and resolved efficiently before entering UAT.

The Test Manager will serve as the primary owner of test governance, execution quality, and readiness reporting across the program, partnering closely with IT, Operations, Manhattan delivery teams, and cross-functional workstreams.

WHAT ARE YOU GOING TO DO?

Test Strategy & Governance

• Develop and manage the overall testing strategy, test plans, and execution framework for Manhattan Active WMS and OMS deployments.
• Define test standards, templates, entry/exit criteria, and readiness gates for each test phase including unit testing, SIT, and UAT.
• Establish testing governance routines, reporting cadences, and escalation paths aligned with program leadership expectations.

User Acceptance Testing (UAT) Leadership

• Own UAT planning and execution across deployments, ensuring test coverage aligns to warehouse operations and customer-specific requirements.
• Partner with site leadership, super users, and business SMEs to develop UAT scenarios covering inbound, outbound, inventory, wave planning, shipping, returns, and exception handling.
• Coordinate execution schedules, user participation, training alignment, and test completion tracking to ensure successful UAT delivery.
• Drive UAT sign-off readiness by ensuring business stakeholders validate system performance and process execution prior to cutover.

SIT and Unit Testing Oversight

• Closely monitor SIT execution, ensuring integration testing covers end-to-end workflows across WMS, OMS, ERP, transportation systems, parcel shipping, EDI, and customer platforms.
• Review and validate Manhattan unit testing progress to confirm readiness for SIT and downstream UAT execution.
• Ensure test environments, data setup, and integration connectivity are stable and aligned with the testing schedule.

Defect Management & Resolution Leadership

• Lead defect triage sessions, ensuring defects are categorized appropriately, prioritized correctly, and resolved within program timelines.
• Coordinate issue resolution across Manhattan delivery teams, IT integration teams, operations SMEs, and external partners.
• Track defect trends, root causes, and systemic issues to reduce recurring failures across future deployment waves.

Test Reporting & Deployment Readiness

• Provide weekly and milestone-based reporting to the Program Director and leadership stakeholders on test progress, defect status, risks, and go-live readiness.
• Maintain dashboards and execution scorecards for SIT and UAT completion, defect aging, and testing throughput.
• Identify risks early and recommend mitigation strategies to protect deployment schedules and operational readiness.

Continuous Improvement & Standardization

• Capture lessons learned from each deployment and improve test scripts, test coverage models, and execution playbooks for future waves.
• Standardize UAT processes across sites to enable repeatable and scalable testing execution across 50+ warehouse operations.
• Support operational adoption by ensuring testing results drive process improvements, training updates, and readiness planning.

WHAT ARE WE LOOKING FOR?

Education and Experience:

• Bachelor’s degree in Business, Information Systems, Supply Chain, Engineering, or related field required.
• Minimum 7+ years of experience in testing leadership roles supporting WMS, OMS, or enterprise supply chain technology deployments.
• Proven experience leading User Acceptance Testing (UAT) for warehouse operations or fulfillment implementations.
• Experience coordinating System Integration Testing (SIT) and validating end-to-end integration workflows across multiple systems.
• Strong preference for experience with Manhattan Associates WMS/OMS (Manhattan Active experience highly preferred).
• Demonstrated experience supporting multi-site implementations within a 3PL, contract logistics, or distribution environment.

Skills & Competencies

• Strong understanding of warehouse operations processes including receiving, putaway, replenishment, picking, packing, shipping, inventory control, and returns.
• Experience managing test governance including entry/exit criteria, readiness gates, and test execution reporting.
• Strong working knowledge of system integration methods including API, EDI, middleware, and batch interfaces.
• Proficiency in defect lifecycle management and test documentation practices.
• Familiarity with testing tools and defect tracking platforms such as Jira, Azure DevOps, HP ALM, or similar systems.
• Strong communication skills with the ability to translate technical issues into business impact for operational leadership.

Leadership & Problem-Solving

• Highly organized leader able to manage competing priorities across multiple sites and deployment waves.
• Strong ability to influence cross-functional teams without direct authority.
• Comfortable working in fast-paced deployment environments requiring structured execution and strong accountability.
• Detail-oriented with a strong focus on quality, repeatability, and operational readiness 

Remote with up to 30 - 50% travel across U.S. warehouse operations

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

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CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.  False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.