General Manager II - Whitsett, NC

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion.  Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. 

Salary Range: 117,558 - 176,337

YOUR ROLE

The General Manager II is accountable for managing all aspects of a high-volume supply chain logistics operation to ensure consistent service quality, customer satisfaction, profitable and cost-efficient operations, and compliance with company policies, ISO standards, Sarbanes-Oxley requirements, and other regulatory guidelines. This role typically oversees single or multiple sites of greater complexity, including larger employee populations, broader operational scope, multi-client or technology-enabled environments, and expanded financial and customer accountability. The General Manager II provides leadership across operations, customer service, financial performance, talent development, and continuous improvement initiatives while modeling the company’s guiding principles and core values. 

WHAT ARE YOU GOING TO DO?

• Oversee ongoing customer service.
• Utilize daily communications with the customer to discuss service needs and potential problems.
• Ensure attainment of profit objectives of contracts, provide financial analysis and decision making for customers.
• Manage organic growth and development of additional business opportunities with existing customers. 
• Ensure safety, maintain quality, establish and monitor cost control programs.
• Oversee operations management within the company guidelines.
• Manage operations schedule and staff in anticipation of customer needs.
• Daily administration of contracts, including preparation of customer-related performance reports and other correspondence; requests from vendors, general office and contract employees; and all other items that fall within managerial scope of responsibility.
• Train managers and other personnel strategically in all areas that will help achieve the contract goals and objectives and satisfy the customer.
• Maintain corporate productivity and quality award programs to recognize outstanding performance.
• Establish ongoing programs to ensure continuous improvement, including the use of Kaizen, LEAN, and the EQS program to maintain quality performance.
• Manage cost control programs, including annual budget development, monthly P&L review, and payroll and cost analysis.
• Utilize Performance Management projects to guide managerial staff to monitor and control costs on a weekly basis.
• Negotiate and enforce collective bargaining agreement where applicable.

WHAT ARE WE LOOKING FOR?

Education and Experience:

• Bachelor’s Degree in Logistics, 3 PL or Transportation;
• Master’s degree, preferred.
• Minimum 10 years’ experience and expertise in operations and business management. Industry experience, preferred.
• Experienced in providing leadership for multiple sites that are geographically dispersed, effectively delegating responsibility and authority to direct reports.

Skills:

• Proficiency in Microsoft Office, internet, web-based and job specific software applications.

Characteristics:

• Experience driving revenue growth, retaining customers, and managing profitability of multiple sites. In depth, experience-based knowledge of managing revenue, budgets, EBITDA, operations problem solving, customer service and managing people.
• Experienced in project management methodologies with focus on managing solution driven strategy plans to achieve goals.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.