Customer Service Professional Xiamen

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

1-Connection with carrier and co-loader and closely monitor the operation process such as loading at warehouse, customs clearance, actual on-board date.

Communicate with overseas & customer and make the most updated information.

Prepare/check necessary documents used for the order

Input shipment data and various cost into Cargo-wise system, prepare/check the necessary documents, issue debit note and verify check agents’ or suppliers’ invoice. Ensure the accurate invoicing and on-time closing.

Set up good relationship with customer/carrier/vendors/CEVA network to ensure the smooth operations.

Follow up CEVA’s procedures in a timely manner especially in Ocean Freight related.

2-Accuracy in presentation / introduction and quotation to customer;

Timely manner in handling all paper work and update database;

coordinate with various departments to meet the customer’s needs

3-To support other operation when required;

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.