Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Role Overview:

In this role, you will be providing commercial support to the Asia Regional Commercial team on a part-time basis for a 6-month engagement.
The role will support both Maritime and Value-Added Services (VAS) activities, with a flexible scope depending on business needs. The role will primarily focus on administrative coordination, operational follow-up, troubleshooting and ensuring that outstanding issues are properly tracked and resolved or escalated.

The role will work closely with internal stakeholders across Commercial, Operations, Agencies and VAS teams to support the smooth execution of day-to-day activities.

Key Responsibilities

Commercial Support

• Provide day-to-day administrative and coordination support to the Regional Commercial (APAC) team.
• Maintain and update trackers, logs, reports and dashboards relating to commercial and operational activities.
• Support documentation, reporting and preparation of internal materials.
• Follow up on outstanding actions and ensure agreed timelines are monitored and tracked.
• Organise and maintain relevant records and supporting documentation.

Operational Troubleshooting & Follow-Up

• Support the investigation and follow-up of operational issues raised by the Commercial team.
• Troubleshoot and coordinate resolution of issues across both Maritime and VAS, depending on business priorities.
• Liaise with relevant internal teams to identify the status of an issue, clarify requirements and drive follow-up actions.
• Monitor open issues through to resolution and ensure appropriate updates are provided to the relevant stakeholders.
• Escalate complex or unresolved matters to the appropriate internal stakeholder in a timely manner.

Cross-Functional Support

• Coordinate with internal stakeholders including Operations, Agencies, Product, Pricing and other relevant teams to resolve outstanding matters.
• Support ad hoc requests and projects assigned by the Regional Commercial Manager.

What We’re Looking For:

• Prior experience in administration, operations support, logistics, shipping, supply chain or a similar coordination role is preferred.
• Strong organisational skills with good attention to detail and ability to manage multiple tasks simultaneously.
• Strong follow-up skills with the ability to track outstanding matters through to completion.
• Comfortable working across different areas and adapting to changing priorities.
• Good problem-solving skills and a practical, hands-on approach to resolving issues.
• Good written and verbal communication skills, particularly for internal coordination and follow-up.
• Proficient in Microsoft Office applications, particularly Excel, Word and PowerPoint.
• Able to work independently with minimal supervision after initial onboarding.

Why Join CMA CGM ?
Be part of a global leader in shipping and logistics with ambitious growth plans. 
Work in a collaborative, inclusive, and supportive environment.
Competitive salary and comprehensive benefits package.
Opportunities for professional growth and regional exposure.

**This role is opened for local employment only.

**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes: 
(i)    To process the application for the role being applied for; 
(ii)    To process the application for other open positions within the CMA CGM Group which may be suitable to you; 
(iii)    To conduct necessary reference checks; and 
(iv)    Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role. 

NOTICE TO THIRD PARTY AGENCIES:  Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Come along on CMA CGM’s adventure !