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ID:  540403

Marseille, FR

Global Operations Efficiency Deputy Manager

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.




Global Operations Efficiency is a transverse operational organization with various monitoring and advisory responsibilities on all operation challenges within CMA CGM Group.
Within this organization, Global Operations Efficiency,  Deputy Manager focuses on worldwide ports and terminals performance, to the benefit of CMA CGM Group Lines.


The main missions of his/her Department consist of:

  • Collecting terminal specification data and maintaining associated database;
  • Benchmarking terminal performances and carrying out operational reviews;
  • Gathering information on port and terminal incidents, investments and infrastructure projects;
  • Recommending optimized vessel sequences and anticipate contingencies in critical hubs;
  • Leading studies and recommending routing adjustments to Lines and Procurement;
  • Developing and promoting operational tools and processes within Group Operations teams in Head Office, Regional Offices and Agencies;
  • Providing on-site training to foster skills and core model alignment of worldwide Operations teams.

As part of his/her role of Deputy Manager for the wider Global Operations Efficiency Department, he/she acts as the ambassador of the Department and its Vice President in various instances such as Management Meeting or Steering Committees, and any other projects requiring the Department’s expertise.





  • Manage and promote several teams of Operations Experts and Specialists, based either in Head Office or within the Agency network;
  • Federate Leaders of Lines, Assets, and fellow Departments on any strategical topic aimed at reducing Group’s exposure to OPEX and operations-related compliance risk;
  • Promote Dynamic Procurement initiatives towards Regional Office and Agency network;
  • Meet with Ports and Terminals delegations and seek optimal service level for CMA CGM Group operated vessels towards our Vendors;
  • Elaborate operational targets and monitor application of Operational Performance Agreements;
  • Develop tools related to port operations costs and performance monitoring, for the benefit of worldwide Group users;
  • Participate in industry-wide associations (such as SMDG or DCSA) and development projects (such as Onshore Power Supply) to foster Group’s strategy towards digitalization and decarbonation;
  • Hold additional transverse roles dictated by the Group strategy, such as Data Sponsor or Transformation Catalyst;
  • As a Deputy to the Department’s Vice President, federate the various teams under Global Operations Efficiency Department and foster constant teamwork between the teams.




Recommended qualifications:

  • 5 years-experience in Shipping Lines operations and/or Terminal management.
  • Master in Applied Economics or Master in Transport & Logistics or equivalent (M2 level)
  • Able to interact with Executive Management and tackle strategical topics under short deadlines
  • Able to analyze and evaluate complex interactions
  • Trouble-shooter and problem-solver, keen on conflict resolution
  • Fluent in Business English, fluent in French
  • Experience managing large teams
  • Demonstrated Leadership
  • Former seafarer a plus,
  • Legal training a plus,
  • Negotiation skills a plus

Come along on CMA CGM’s adventure !



















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