Account Manager Central Sales

CMA CGM Holland  is located in Europe's largest container port: Rotterdam, commonly known as the Gateway to Europe. Our mission is to lead sustainable change within the maritime industry. In order to achieve the goal of net zero carbon by 2050, sustainable development has become one of the main axes of the CMA CGM Group strategy.

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We endeavour for Better Ways in everything we do our culture is embodied by boldness, imagination, exemplarity and excellence. With these values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing world we live in. 

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As part of its growth and development, CMA CGM Holland is looking for an Account Manager to join its Central Sales team, in the Commercial department.

ABOUT THE ROLE

The Account Manager develops and manages a customer portfolio in accordance with Agency Business Plan Management; sells products and services related to it, while promoting Group image and values. Their overall goal is to grow the business and improve the customer service experience.

The key responsibilities of the Account Manager Central Sales are as such :

• Overall result responsibility for a portfolio of accounts that are considered as key accounts for CMA CGM (Holland) B.V. This applies for all trades and for export, import and cross trade
• Ensure that each account have competitive rates on file at all times and that all agreed rates are filed correctly in Lara / relevant systems
• Act as an ambassador for non-controlled volume accounts that are assigned to your portfolio and provide short term and long term sales forecast for portfolio
• Set sales targets for each customer (incl. concrete action plans how to achieve) and coordinate this with Trade Management
• Facilitate open communication and strong interaction with Trade Teams (HO/Local) as well as with Sales Support Team

• Sell Group products and services and Non-Maritime products (such as e-commerce, VAS, intermodal, CEVA) in compliance with the pricing policy
• Create transparency on initiatives taken to drive the sales of these products

• Manage that valid and updated credit agreements are in place at all times for those customers eligible for credit terms
• Strive to the highest degree of invoice accuracy and ensure that outstanding invoices are paid within agreed timeframe with customer
• Participate in commercial events and develop a professional network within her/his commercial area

SKILLS AND COMPETENCIES

• Fluency in Dutch and English is mandatory, French is a preference.
• Knowledge of MS Office software, CRM software and relevant CMA-CGM systems.
• Good communication skills (oral & written)
• Customer focused and result driven
• Decision quality and problem solving skills
• Excellent CMA-CGM product knowledge
• Strong negotiation skills, able to close sales

Screening is a standard part of our internal application process, by applying to this vacancy you acknowledge having taken note of this policy.

As part of our Employee Experience offering, CMA CGM Holland offers a number of perks including:

• Solid pension with contributions fully covered by CMA CGM
• Annual performance bonus subject to personal and company performance
• Collective health insurance with discount on  additional packages
• Opportunity to participate in volunteer initiatives
• Access to 3000+ learning resources and courses
• Birthday bonus

Come and find your better way with us!

Applying for this role is only possible in case you are a Dutch residents therefor living and working in the Netherlands. Or in the case you have a valid working permit for the Netherlands which is not linked to the status of ‘knowledge migrant’.

:: Acquisition in response to the vacancy is not deemed desirable ::