IT Process & Stakeholder Expert

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

IT Process & Stakeholder Expert oversees operational and IT processes, ensuring efficiency, compliance, and alignment with business priorities. Acting as the owner of the Jira board, the LPO manages tickets and projects (CBCR, IT infrastructure, FTS, etc.), drives change management, and serves as the main contact between CEVA IT, local/global teams, and third parties.

WHAT ARE YOU GOING TO DO?

• Own and manage the Jira board: refine tickets, define timelines, prioritize backlog, and report progress.
• Analyze and improve operational processes for efficiency, quality, and compliance.
• Lead change management: collect and evaluate requests, define requirements, present to the Change Control Board, and track outcomes.
• Act as the escalation point for CEVA IT locally and globally.
• Advise stakeholders, secure approvals, and coordinate across BS teams and third parties.
• Ensure effective communication, documentation, and knowledge sharing.

WHAT ARE WE LOOKING FOR?

• Strong analytical and process-oriented mindset.
• Excellent communication skills across all levels.
• Functional knowledge of IT systems and distribution operations.
• Proven experience in process management, change management, and multi-site environments.

WHAT DO WE HAVE TO OFFER?

• An interesting and challenging job with opportunities for growth in a global organization.
• A friendly working atmosphere and a competitive package of non-salary benefits (bonus, private medical care, life insurance, benefits system, access to numerous trainings, language lessons, etc.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.