Ocean Export Coordinator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

Our Team based in Ashby de la Zouch is looking for an Ocean Export Coordinator where you will be responsible for ensuring the smooth processing and delivery of ocean freight shipments, providing excellent customer service, and coordinating with international clients, shipping partners, and internal teams.

This hybrid role will see you working Monday to Friday, either working 8am-4:30pm, 8:30-5pm or 07:30am to 4:00pm, dependant on preference.

WHAT ARE YOU GOING TO DO?

Reporting into the Ocean Export Supervisor you will manage the end-to-end ocean export process, ensuring shipments are handled accurately and delivered on time. You will coordinate bookings with shipping lines, co-loaders, and carriers, while liaising closely with customers, overseas agents, and internal teams to ensure all requirements are met. You will prepare and manage export documentation, as well as submitting clear and accurate instructions for customs clearance in line with regulatory requirements. You will monitor vessel schedules, proactively communicating any changes or delays to relevant stakeholders to maintain transparency and service levels. You will also be responsible for ensuring compliance with VGM (Verified Gross Mass) requirements, maintaining accurate shipment data throughout the process. Alongside operational duties, you will take ownership of cost control, supporting financial accuracy and job profitability.

You will identify and resolve issues proactively, ensuring smooth operations and delivering effective service recovery where needed and deliver exceptional customer service, maintaining proactive communication, and ensuring high levels of customer satisfaction.

WHAT ARE WE LOOKING FOR?

We are looking for a candidate with proven experience in export operations within an ocean freight environment, with a strong understanding of end-to-end processes across export, ocean, FCL and LCL shipments. You will be confident in planning, coordinating, and monitoring ocean freight forwarding activities, ensuring shipments are managed efficiently and in line with customer and operational requirements. You will bring excellent communication skills, enabling you to build and maintain strong, long-term relationships with stakeholders. A strong customer service focus is essential. You will have strong organisational skills and attention to detail, allowing you to manage multiple shipments and deadlines while maintaining accuracy across documentation and systems. You will be comfortable using MS Office packages in your day-to-day work, and experience with Cargowise would be an advantage.

You will be a proactive and dependable team player, able to work in a fast-paced environment, take ownership of your workload, and contribute to the overall success of the operation.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates  in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for  every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND2