Transport Tracking Specialist - Night Shift (Time Critical Transport)

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion.  Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. 

YOUR ROLE

As part of the continued growth of Time Critical Services within CEVA Logistics, we are currently looking for a Transport Tracking Specialist - Night Shift (Time Critical Transport) to join our operations team.

In this role, you will be responsible for monitoring ongoing transport operations across Europe, ensuring that customer requirements and service commitments are met. You will proactively manage exceptions, coordinate with customers and carriers, and take immediate action when operational disruptions occur.

Working schedule is from 22:00 – 06:00, Monday to Friday, with possibility to switch shifts also during the day.

WHAT ARE YOU GOING TO DO?

• Monitor ongoing transport operations to ensure customer requirements and service commitments are fulfilled.
• Track shipments throughout the transport cycle and ensure operations are carried out under optimal conditions.
• Maintain continuous communication with customers, carriers and operational stakeholders.
• Monitor the delivery and return of transport documentation and ensure operational records remain accurate.
• Identify potential delays, disruptions or service risks and initiate corrective actions.
• Resolve operational issues in a timely manner and escalate critical situations when required.
• Process customer and carrier complaints while maintaining accurate records.
• Inform management immediately about incidents, complaints or situations that could impact operational performance.
• Collect, verify and file transport documentation received from carriers and drivers.
• Contribute to maintaining high service quality and customer satisfaction throughout the transport execution process.
• Ensure compliance with internal procedures and transport regulations..

WHAT ARE WE LOOKING FOR?

• Experience in international transport operations, freight forwarding or logistics.
• Good understanding of transport operations and supply chain processes.
• Practical knowledge of MS Office, especially Excel.
• Good knowledge of transport regulations and European geography.
• Strong problem-solving skills and the ability to anticipate operational issues.
• Ability to work efficiently under pressure in a fast-paced environment.
• Strong communication skills and the ability to build effective relationships with customers and carriers.
• Good level of self-reliance, accountability and decision-making.
• Good command of English.
• Knowledge of an additional European language such as German, French, Spanish, Italian or Polish would be considered an advantage.
• Secondary education or higher

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA Logistics. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA Logistics for a challenging and rewarding career.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.