Systems & Reporting Manager

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

CEVA Logistics has been awarded a major new contract with a high-profile client, marking an exciting phase of growth for the business expanding on our ecommerce offering. This is a new build implementation offering exciting opportunities across contract logistics.

As a result, we have an amazing opportunity for a Systems & Reporting Manager who will lead the governance, integrity and exploitation of site systems, data, and performance reporting within our large scale ecommerce operation. 

This is a highly influential role, reporting directly to the Senior General Manager, where you will act as the site authority for WMS, data integrity and KPI reporting. You will play a critical role in ensuring operational, contractual and customer performance data is accurately measured, understood and translated into actionable insight.

WHAT ARE YOU GOING TO DO?

Reporting into Senior General Manager, you will own the Warehouse Management System (WMS) and all site reporting outputs, ensuring data accuracy, alignment to client metrics and clear performance narratives. You will provide deep dive analysis, root cause insight and structured reporting to support service recovery, continuous improvement and senior decision making, with key focuses on:

• Acting as site owner for the WMS and associated operational systems
• Governing data integrity, KPI definitions and reporting standards
• Producing accurate daily, weekly and monthly site and customer performance reports
• Leading root cause analysis into KPI misses, service failure and performance variance
• Translating complex data into clear, actionable insight for operational leaders
• Owning resolution of WMS and reporting issues impacting service or visibility
• Supporting customer governance, audits and performance deep‑dives with defensible data
• Identifying opportunities to improve reporting automation, insight and system capability
• Leading and developing a team of systems & reporting leads across shifts
• Partnering closely with operations, planning, IT and client stakeholders
• Supporting the Senior General Manager with any additional tasks as and when required

WHAT ARE WE LOOKING FOR? 

To be successful in your application you have proven experience of managing WMS, systems and performance reporting within a large logistics or ecommerce operation. You will have a strong understanding of operational data flows, KPI frameworks and reporting governance.

You will be able to demonstrate proven experience of producing, explaining and defending performance metrics at a senior level, capable of structuring root cause and fact-based challenge analysis and be advanced in data literacy with strong Excel and reporting experience. 

You will be a strong communicator, problem solver and solutions focused individual, able to translate complex data into readable reports for internal and external stakeholder groups. 

Desirable skills:

• Exposure to system implementations, upgrades and change programmes.
• Experienced in supporting customer audits, governance forums and regulatory reviews relating to systems and reporting.
• Use of BI tools, dashboards or automated reporting platforms.

WHAT DO WE HAVE TO OFFER? 

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. 

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates  in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for  every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND1