Receptionist | East Arm NT

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in more than 170 countries and with over 110,000 employees across 1,500 sites, we are proud to be a Top 5 global 3PL.

Every day, our people imagine better ways to serve a world in motion – creating smarter, safer, and more sustainable solutions for our customers.

YOUR ROLE

Be the friendly face of Finished Vehicle Logistics at CEVA’s East Arm NT facility and deliver outstanding customer service and administrative support. Your role will entail efficiently managing tasks such as pick-ups, drop-offs, bookings, and quotes to ensure a seamless and positive front desk experience.

WHAT ARE YOU GOING TO DO?

Specifically, you will: 

• Handle inbound calls / emails / messages, and make outbound phone calls to schedule next-day pickups and deliveries, including local and rural areas
• Manage customer pick-ups and drop-offs and initiate claims process for customer pick-ups
• Oversee mail dispatch through TNT and Australia Post, including ordering new satchels
• Maintain supplier/contractor files and keep site induction folders up-to-date
• Collaborate with yard staff regarding pick-ups and drop-offs
• Ensure office supplies and uniforms inventory is well-maintained
• Complete basic financial tasks
• Provide support for operational administrative duties as needed.

WHAT ARE WE LOOKING FOR? 

Our ideal candidate has proven experience in an administrative role in any industry (preferably customer facing), together with: 

• Exceptional communication, customer service and time management skills
• Intermediate proficiency in MS Office, including Excel and capable of learning new systems / technology
• Good judgement in decision-making or able to escalate and seek guidance when necessary.

In addition to providing proof of work rights and suitable professional referees, progressed candidates will be required to undergo a medical assessment and national police check.

WHAT DO WE HAVE TO OFFER? 

In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life. 

• Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
• Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
• Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, the CMA CGM Learning Academy, early career pathways and more.
• Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.

Diversity is core to who we are. By reflecting the cultures and perspectives of our customers and communities, we perform at our best. CEVA Logistics is proud to be an equal opportunity employer and welcomes applications from all qualified candidates.

#CEVALogistics #WeAreCEVA #BetterWays #LifeAtCEVA #LI-DNI

Disclaimer: CEVA Logistics works with a carefully selected group of recruitment partners. We are not seeking agency support for this vacancy and do not accept unsolicited resumes. Only agencies formally engaged through our HR team for a specific vacancy will be recognised, and no fees will be payable for unsolicited introductions