Customer Excellence Administrator Johannesburg

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

We are looking for an experienced Account Handler to be responsible for managing the inventory and customers specifics in the warehouse.

The ideal candidate will have experience in warehouse management as well as inventory systems. This role reports directly reports to the Supervisor

WHAT ARE YOU GOING TO DO?

• Maintain accurate and up-to-date inventory records.
• Track the movement of products in and out of the warehouse.
• Work with warehouse colleagues to ensure inventory levels are sufficient for customer needs.
• Generate financial reports for management review.
• Communicate with customers to resolve any account issues or discrepancies.
• Implement best practices to streamline warehouse operations and improve efficiency.
• Assign tasks to relevant stakeholders, monitoring performance, and providing training and feedback.
• Provide excellent customer service by promptly responding to customer inquiries and concerns and ensuring that their needs are met in a timely and professional manner.
• Identify opportunities to improve customer satisfaction and develop new business relationships.
• Develop and maintain KPI dashboards and reports to track the performance of the warehouse against key metrics.
• Conduct regular analysis of KPI data to identify trends and areas for improvement.
• Be compliant with any CEVA Business Rules and Core Values.
• Perform Adhoc duties as required

WHAT ARE WE LOOKING FOR?

• Diploma or equivalent qualification in Supply Chain, Business Administration, or related field
• 3+ years of experience in a facilities, administrative, or procurement support role
• Excellent problem-solving and decision-making skills.
• Knowledge of business operations, including supply chain management, logistics, and inventory management
• Strong analytical skills and attention to detail.
• Familiarity with relevant software and systems, including ERP/WMS & CRM systems.
• Must be able to stand, walk and bend for extended periods.
• Must be able to work in a fast-paced and dynamic environment.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Strong leadership and management skills, including the ability to motivate and coach team members.

APPLICATIONS

Detailed CV and cover letter to be forwarded to SH-BAMECA-ZA-HR@Cevalogistics.com and ext.nolene.bartis@cevalogistics.com

Closing date: Friday, 22 May 2026

We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

“CEVA Logistics Pty (Ltd) is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of CEVA and its preference may be given but is not limited to candidates from under-represented designated groups. Candidates with disabilities are encouraged to apply for positions. CEVA reserves the right not to make an appointment to the posts as advertised.”

WHAT DO WE HAVE TO OFFER?  

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a competitive benefits package. 

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role. 

ABOUT TOMORROW 

We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamili