Shift Operations Manager

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

We are looking for the Operations Shift Manager to be responsible for overseeing day‑to‑day operational activities during an assigned shift to ensure safety, productivity, quality, and service delivery targets are met. This role leads and directs shift teams, coordinates operational workflows, manages incidents, and ensures compliance with company standards, policies, and regulatory requirements.

WHAT ARE YOU GOING TO DO?

Operational Management

Manage all operational activities during the shift to ensure smooth, efficient, and continuous workflow.

Monitor production/output against daily targets and implement corrective actions when variances occur.

Coordinate handover between shifts, ensuring accurate communication of operational priorities and issues.

Ensure equipment and resources are available, functional, and optimally utilised.

People Leadership

Supervise, coach, and support shift employees to promote performance, engagement, and teamwork.

Manage shift staffing including attendance, planning, overtime, and allocation of duties.

Conduct shift briefings, toolbox talks, and performance discussions as needed.

Address conflicts, misconduct, and performance concerns in line with HR policies.

Safety, Compliance & Quality

Enforce all health, safety, and environmental (HSE) standards and lead by example in safe work practices.

Respond to safety incidents, lead root‑cause investigations, and implement corrective actions.

Ensure all operational activities comply with regulatory, quality, and company policies.

Conduct routine audits and inspections.

Continuous Improvement

Identify inefficiencies and recommend process improvements to increase productivity and reduce waste.

Participate in continuous improvement projects (Lean, Kaizen, Six Sigma).

Monitor and analyse shift performance data for trends and improvement opportunities.

Communication & Reporting

Prepare accurate shift reports on operations, KPIs, incidents, staffing, and production.

Maintain open communication with management, maintenance, logistics, and other key departments.

Escalate critical operational issues in a timely manner.

WHAT ARE WE LOOKING FOR?

Bachelor’s degree in Business Administration, Operations Management, Supply Chain or relevant.

At least 5-7 years’ experience in Operations management, preferably in a similar industry.

Excellent problem-solving and decision-making skills.

Knowledge of business operations, including supply chain management, logistics, and inventory management

Strong analytical skills and attention to detail.

Familiarity with relevant software and systems, including ERP/WMS & CRM systems.

Must be able to sand, walk and bend for extended periods of time.

Must be able to work in a fast-paced and dynamic environment.

Ability to work independently and as part of a team.

Excellent communication and interpersonal skills.

Strong leadership and management skills, including the ability to motivate and coach team members.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamili