Ground Freight Officer

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

• This position will be tasked to support CEVA Ground day to day operations.
• Duties included but not limited to arrange delivery products to customers, daily scheduling and handling multiple routes, drivers, deliveries and billing.

WHAT ARE YOU GOING TO DO?

• Oversee time delivery of goods, while maintaining delivery schedules and track deliveries to ensure deliveries are met
• To be able to be contactable & assist operations outside normal working hours
• Ensure high level of customer service is emphasized at all levels. Ability to effectively communicate with customers & vendors in a professional manner
• To be able to escalate when customers & vendors are not in accordance with service level agreement
• Ensure drivers are performing all of their necessary tasks and responsibilities
• Maintain frequent contact with management staff and employees
• Review and monitor Key Performance Indicators (KPIs) on weekly and monthly basis while providing checks and balances on all operation matters
• Conduct investigation on KPIs if fail to achieve the target set and/or investigation on customers feedback on any discrepancy pertaining to import and/or export shipments
• Manage drivers while conducting weekly / monthly safety & review meetings
• To ensure operations are running smoothly on TMS and all system in-use
• Prepare invoices and monthly billing reports for timely submission to clients
• Any necessary operational job duties to ensure

WHAT ARE WE LOOKING FOR?

• GCE ‘ N/ O’ Level or equivalent experience or Diploma in Logistics Management 
• Minimum 1 year of related experience in logistics industry
• Computer literate
• Competent in Microsoft office skills
• Knowlege in Warehouse Management System (WMS)
• Experience in the Haulage operations would be desirable

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.