Quality Control Coordinator (Healthcare) | Orchard Hills NSW

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in more than 170 countries and with over 110,000 employees across 1,500 sites, we are proud to be a Top 5 global 3PL.

Every day, our people imagine better ways to serve a world in motion – creating smarter, safer, and more sustainable solutions for our customers.

YOUR ROLE

As Quality Control Coordinator, based at our Orchard Hills NSW facility and reporting to the Quality Control Manager, you will support the implementation and maintenance of CEVA’s Quality Management System (QMS) within a regulated healthcare logistics environment.

Working closely with site operations, QHSE and customer stakeholders, you will help ensure compliance with Good Distribution Practice (GDP), customer quality standards and CEVA’s internal quality framework.

This is an excellent opportunity for someone who enjoys working at the intersection of operations and quality, supporting investigations, audits and continuous improvement initiatives within a complex logistics and supply chain environment.

WHAT ARE YOU GOING TO DO?

Specifically, you will:

• Support the implementation and ongoing maintenance of the site Quality Management System.
• Investigate operational incidents, product damage and non-conformances, including root cause analysis and corrective actions.
• Coordinate corrective and preventive actions (CAPA), ensuring tracking, documentation and effectiveness verification.
• Assist with internal and external audits by preparing documentation, coordinating site readiness and closing out corrective actions.
• Support operational risk assessments relating to new equipment, process changes and operational activities.
• Maintain training records, employee inductions and site skills matrices to ensure workforce compliance.
• Review and maintain work instructions, SOPs and operational procedures to ensure documentation remains current and compliant.
• Conduct site inspections covering housekeeping, 5S standards, labelling requirements and operational compliance.
• Maintain supplier quality records, review pest control reports and coordinate corrective actions where required.
• Conduct scheduled quality and safety inspections aligned to site QHSE requirements.
• Deliver toolbox talks and training sessions to reinforce quality procedures and operational compliance.
• Assist with quality reporting including analysis of complaints, audit findings and quality performance metrics.

WHAT ARE WE LOOKING FOR?

Our ideal candidate is detail-oriented, organised and confident working in regulated operational environments. You’ll also have:

• Experience in a quality, compliance or operational support role within logistics, warehousing or manufacturing.
• Exposure to quality investigations, audits or operational compliance processes.
• Understanding of quality management systems and documentation control practices.
• Knowledge of Good Distribution Practice (GDP) or experience in regulated environments.
• Strong organisational and analytical skills with excellent attention to detail.
• The ability to communicate quality requirements effectively with operational teams.
• Confidence delivering toolbox talks, training or process guidance to employees.
• Experience in healthcare, pharmaceutical or medical device logistics environments will be highly regarded.

In addition to providing proof of work rights and suitable professional referees, progressed candidates will be required to undergo a medical assessment and national police check.

WHAT DO WE HAVE TO OFFER?

In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life.

• Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
• Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
• Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, MyLearning – our global online platform with more than 1,000 courses – early career pathways and more.
• Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.

Diversity is core to who we are. By reflecting the cultures and perspectives of our customers and communities, we perform at our best. CEVA Logistics is proud to be an equal opportunity employer and welcomes applications from all qualified candidates.

#CEVALogistics #WeAreCEVA #BetterWays #LifeAtCEVA #LI-DNI

Disclaimer: CEVA Logistics works with a carefully selected group of recruitment partners. We are not seeking agency support for this vacancy and do not accept unsolicited resumes. Only agencies formally engaged through our HR team for a specific vacancy will be recognised, and no fees will be payable for unsolicited introductions.